Shopping agent
Klarna
Klarna searches 100M+ products across merchants, comparing prices and availability in its app and in ChatGPT, then sends shoppers to the merchant site to buy.
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ecommerceguide summary
Klarna's AI shopping assistant searches more than 100 million products across merchants, comparing prices, availability and offers. It runs in Klarna's own mobile app and as the Klarna Shopping Search app in ChatGPT, launched 20 May 2026, where shoppers describe what they want and see visual results with up-to-date prices. It recommends rather than buys: shoppers are redirected to the merchant's site to complete the purchase. Klarna supports Stripe's ACP, Google's UCP and AP2 for agent checkout.
Why it stands out
Klarna publishes its Shopping Search app inside ChatGPT, returning live merchant prices and availability within the conversation.
What Klarna does
ecommerceguide editorial- Published by Klarna, covering product search across many merchants
- Runs in the Klarna app and inside ChatGPT
- Shows live prices, availability and offers from multiple merchants
- Redirects shoppers to the merchant site to pay
- Covers price comparison, product research, gift finding and deal hunting
- Klarna supports ACP, UCP and AP2 agent checkout protocols
- Built on Klarna's product graph of 100M+ products
How the agent works
From the vendor's own pages- Runs as
- Mobile app
- Autonomy
- Assists checkout
- Payment
- Platform wallet
- Regions
- global, US, UK, EU
- Pricing note
- Free to use; Klarna earns via BNPL/payment fees at checkout.
How to use Klarna
From the vendorOpen the Klarna app
Launch Klarna on iOS or Android and tap into the AI assistant powered by OpenAI.
Describe what you're shopping for
Chat with the assistant in natural language to research products, compare prices, and get recommendations across major retailers.
Review picks and deals
Klarna surfaces matching products from stores like Amazon, Walmart, and Target along with price drops and reviews.
Check out with Klarna
Buy through Klarna's checkout using Pay in 4, Pay Later, or Pay Now, with everything tracked in one place.
Track orders and manage payments
Use the app to follow deliveries, manage installments, and handle returns from past purchases.
Works with
Retailers supported
Amazon
Walmart
- Target
- Any retailer
Stores the agent can search or buy from, per the vendor.
Categories and use cases
Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
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