E-Commerce Associate

• This role will be posted till 10/1/25 or filled
• FT at $20.60

About the role

• We’re looking for a highly organized and motivated E-Commerce professional to join our team and help deliver a top-tier digital retail experience. This hybrid role combines day-to-day operations, customer service, merchandising, marketing execution, and fulfillment support. You’ll collaborate with cross-functional teams to manage products, support promotions, and improve the customer journey across our digital platforms. If you're detail-oriented, data-driven, and passionate about e-commerce with 2-3 years' experience, this role is a great fit for you.
• Key

Responsibilities

• Maintain and update product listings, including descriptions, pricing, images, and categorization across ecommerce platforms
• Monitor inventory levels and coordinate with warehouse and retail teams to restock or remove products as needed
• Support marketing and promotional campaign execution through content updates, product features, and email support
• Ensure online content aligns with brand standards, seasonal priorities, and a seamless customer experience
• Process web orders accurately and efficiently, including picking, packing, shipping, and handling returns/exchanges
• Communicate with customers to resolve inquiries and issues via email and customer service platforms
• Track and report on product performance, sales trends, and customer behavior to support data-driven decisions
• Identify and escalate website issues affecting the user experience, including bugs and content inaccuracies
• Coordinate product photography and content accuracy to support successful product launches
• Collaborate cross-functionally with merchandising, marketing, and fulfillment teams to align digital and in-store strategies
• Participate in regular inventory counts and contribute to warehouse organization and accuracy
• Contribute to process improvements that enhance efficiency, accuracy, and the overall customer journey
• 2–3 years of experience in retail warehouse or e-commerce operations
• Familiarity with platforms like Shopify, Retail Pro, Retail Cloud, or other CMS/OMS systems
• Strong attention to detail with the ability to prioritize and juggle multiple projects
• Excellent communication skills, both verbal and written
• Analytical mindset with comfort using Excel and reporting tools
• Comfortable working in a fast-paced, collaborative team environment
• Passion for e-commerce, digital trends, and improving the customer experience
• High level of professionalism, integrity, and initiative
• Ability to lift up to 70 lbs and stand for extended periods, must be able to bend, kneel, crawl, lift boxes above your head.
• Valid Colorado driver’s license
• Bachelor’s degree or equivalent experience preferred
• May require you to be at DSGP, Ball Arena or warehouse.
• May require evenings, weekends or holidays.
• This position will be open until October 1st or until filled.
• Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.