E-commerce Specialist
- company
- Durofix Inc
- location
- Rancho Cucamonga, CA, United States
- work mode
- onsite
- posted
- 3 Jun
- Fast growing company looking for self-motived and team player who is interested in eCommerce as career.
- We offer bright career and promotion path to potential candidates. Company is public listed with stable financial.
- Experience on ERP (PO Processing and Shipping related preferred)
- Monitor customers enquiries through chat-based messaging system or phone call with excellent communication skill
- **Platform Expertise:** Hands-on experience with e-commerce platforms such as Shopify, Ebay, WooCommerce, Amazon, Walmart
- **Analytical Skills:** Strong ability to analyze data using Google Analytics , Excel, and platform analytics to monitor KPIs and improve conversion rates.
- **Digital Marketing Knowledge:** Experience with SEO best practices, email marketing tools, and Facebook Business Manager.
- **Data Analysis & Reporting:** Creating reports on sales performance, traffic, and conversion rates.
- Monitor shipping labels through Shipstation or LTL carrier
- Coordinate your assistant with warehouse on RMA process and warranties.
- We are looking for someone who is responsible to anything from their work assignments to their work attendance.
- **Communication:** Ability to collaborate with cross-functional teams.
- **Problem-Solving:** Ability to fix technical issues like resolving Amazon related disputes and other problem solving management for your team.
- Job Type: Full-time
- Pay: $25.00 - $29.00 per hour
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience
- Customer Service: 2 years (Required)
- E-commerce: 1 year (Preferred)
- Work Location: In person