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E-commerce Specialist

company
Durofix Inc
location
Rancho Cucamonga, CA, United States
work mode
onsite
posted
3 Jun
  • Fast growing company looking for self-motived and team player who is interested in eCommerce as career.
  • We offer bright career and promotion path to potential candidates. Company is public listed with stable financial.
  • Experience on ERP (PO Processing and Shipping related preferred)
  • Monitor customers enquiries through chat-based messaging system or phone call with excellent communication skill
  • **Platform Expertise:** Hands-on experience with e-commerce platforms such as Shopify, Ebay, WooCommerce, Amazon, Walmart
  • **Analytical Skills:** Strong ability to analyze data using Google Analytics , Excel, and platform analytics to monitor KPIs and improve conversion rates.
  • **Digital Marketing Knowledge:** Experience with SEO best practices, email marketing tools, and Facebook Business Manager.
  • **Data Analysis & Reporting:** Creating reports on sales performance, traffic, and conversion rates.
  • Monitor shipping labels through Shipstation or LTL carrier
  • Coordinate your assistant with warehouse on RMA process and warranties.
  • We are looking for someone who is responsible to anything from their work assignments to their work attendance.
  • **Communication:** Ability to collaborate with cross-functional teams.
  • **Problem-Solving:** Ability to fix technical issues like resolving Amazon related disputes and other problem solving management for your team.
  • Job Type: Full-time
  • Pay: $25.00 - $29.00 per hour

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience

  • Customer Service: 2 years (Required)
  • E-commerce: 1 year (Preferred)
  • Work Location: In person
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