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Ecommerce & Email Coordinator

company
SUNNYLiFE
location
Rosebery, New South Wales, Australia
posted
14 May
  • At
  • **SUNNYLiFE**
  • we’re on a mission to become the
  • *most loved Aussie beach lifestyle brand*
  • From pool floats to beach essentials, we bring summer to life, and we’re looking for an
  • **Ecommerce & Email Coordinator**
  • to help us grow our global online presence across AU, US, UK, and EU markets.
  • If you’re data-driven, detail-oriented, and passionate about ecommerce and customer experience, this could be your perfect next step.
  • Reporting to the Senior Ecommerce Manager, you’ll play a key role in driving online revenue through seamless ecommerce operations, optimised website performance, and engaging, personalised email marketing campaigns.
  • You’ll sit at the intersection of
  • **data, creativity, and customer experience**
  • helping ensure our digital channels are best-in-class.
  • **What You’ll Be Doing**
  • **Ecommerce Trade & Website**
  • Support day-to-day management of SUNNYLiFE’s global ecommerce sites (AU, US, UK, EU)
  • Maintain product listings, pricing, and inventory accuracy.
  • Optimise product merchandising and onsite experience to maximise conversions.
  • Coordinate website content, banners, and promotional campaigns.
  • Partner with marketing, merchandising, and IT teams to execute ecommerce initiatives.
  • Set up promotions, discounts, and campaign assets.
  • Use tools like A/B testing and heatmapping to continuously improve performance.
  • **Reporting & Insights**
  • Monitor website performance and identify optimisation opportunities.
  • Analyse ecommerce data and provide actionable insights.
  • Prepare performance reports on traffic, sales, and campaigns.
  • **Email Marketing & CRM**
  • Build and execute targeted, data-driven email campaigns (Klaviyo preferred)
  • Segment audiences and personalise messaging based on customer behaviour.
  • Support retention strategies to increase repeat purchases and customer lifetime value.
  • Develop automated lifecycle and churn-prevention campaigns.
  • Analyse campaign performance and continuously optimise.
  • **What You’ll Bring**
  • 2+ years’ experience in ecommerce or digital marketing
  • Shopify or CMS platform experience
  • Strong analytical mindset with Excel/reporting skills
  • Email marketing experience (Klaviyo highly regarded)
  • Basic HTML knowledge
  • SEO and content experience
  • Experience working across multiple regions/sites (highly desirable)
  • **Please note: This role requires working from our head office 4 days per week and candidates must have full working rights in Australia.**
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