eCommerce SFCC Lead/ Architect
- company
- TVS Next
- location
- United States (remote)
- work mode
- hybrid
- posted
- 9 Jun
- We are looking for eCommerce SFCC Architect – Remote. This is a Contract position.
- The E-commerce Technical Lead is responsible for providing technical leadership and implementation of the Direct-to-Consumer (DTC) e-commerce technology ecosystem.
- This role demands a deep understanding of various commerce technologies , including; Commerce, Order Management, Merchant of Record (MOR), Fraud Management, Tax, and Payment Providers. Key skills include strong technical expertise, strategic thinking, collaboration across teams, and a focus on optimizing both system performance and
- resource management.
- **WHAT YOU WILL DO**
- Drive the technical implementation for the e-commerce ecosystem, including; B2C commerce platforms, B2B commerce platforms, order management, payment systems, tax, fraud, order tracking systems.
- Design and implement integrations between core order lifecycle systems, including Merchant of Record (MOR) solutions, warehouse and inventory management, ensuring seamless flow from order placement to fulfillment.
- Oversee the integration strategy for expanded commercial channels such as marketplaces, social commerce, and reseller platforms, ensuring robust architecture for expanding to omnichannel models.
- Ensure systems are optimized for performance, security, and compliance.
- Provide leadership, mentorship, and hands-on guidance to development teams, including assisting with feature development, code reviews, and solutioning, while driving best practices and key architectural decisions.
- Collaborate with business, product, and IT teams to ensure technical solutions align with business objectives.
- In conjunction with Product Owner develop technical roadmaps that balance short-term needs with long-term goals to future-proof DTC platforms.
- Clearly communicate technical vision, progress, and key decisions to both technical and non-technical stakeholders.
- Identify key dependencies across platforms to mitigate risks and avoid bottlenecks.
- Lead efforts to modernize, maintain, and continuously improve system architecture for long-term stability, addressing performance bottlenecks and security vulnerabilities.
- Maintain up-to-date architecture documentation to support ongoing development and operational efforts.
- Actively leverage AI tools (e.g., Claude, Roo Code, Copilot, Gemini) for code generation, debugging, and performance optimization to eliminate manual code writing and accelerate feature delivery.
- Mandate and oversee the use of AI-generated testing and pre-PR validation to ensure code quality, eliminate downstream failures, and automate QA workflows.
- Utilize AI for generating and maintaining technical documentation and structuring knowledge sharing assets.
- Provide mentorship and drive knowledge sharing around AI, guiding team members on new tools, automation capabilities, and strategic AI solutions.
- **WHAT WE LOOK FOR**
- 10+ years of experience in IT, focusing on e-commerce implementations and delivery
- 5+ years of experience in designing enterprise-wide business solutions with high transaction volumes, particularly in global, multilingual implementations.
- Expertise in Commerce Platforms, Payment Gateways, Fraud Prevention, MOR (Merchant of Record), and OMS (Order Management Systems)
- Deep understanding of web architectures , object-oriented design concepts, and data transfer mechanisms.
- Familiarity with e-commerce business models, KPIs, and challenges in multi-currency, multi-country, and multi-language setups.
- Solid understanding of best practices in commerce and ability to bring a consulting approach to help business solve issues and challenges
- Proven ability to analyze complex systems, develop data-driven solutions, and make strategic decisions.
- Excellent interpersonal skills, including communicating with technical and non-technical stakeholders.
- Strong written and verbal communication skills suited for IT, marketing, and executive audiences.
- Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members
- Multi-tasking, with strong analytical, problem-solving, and conceptual skills
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Familiarity with platforms such as Salesforce Commerce Cloud, Salesforce B2B Commerce, Globale, ESW, Narvar.
- Understanding of supporting technologies such as PIM (Product Information Management), DAM (Digital Asset Management), CDP (Customer Data Platform), and CMS (Content Management Systems), Marketing Automation,
- Web applications, search, web analytics, content targeting tools
- Proficiency with cloud platforms (AWS, Azure) and integration tools (Workato, MuleSoft).
- Working knowledge of modern integration technologies including SOAP/REST web services, API integrations, and event-driven architecture.
- Salesforce Certification
- **Life at Next:**
- At our core, we're driven by the mission of tailoring growth for our customers by enabling them to transform their aspirations into tangible outcomes. We're dedicated to empowering them to shape their futures and achieve ambitious goals. To fulfil this commitment, we foster a culture defined by agility, innovation, and an unwavering commitment to progress. Our organizational framework is both streamlined and vibrant, characterized by a hands-on leadership style that prioritizes results and fosters growth.
- **Perks of working with us:**
- Clear objectives to ensure alignment with our mission, fostering your meaningful contribution.
- Abundant opportunities for engagement with customers, product managers, and leadership.
- You'll be guided by progressive paths while receiving insightful guidance from managers through ongoing feedforward sessions.
- Cultivate and leverage robust connections within diverse communities of interest. Choose your mentor to navigate your current endeavors and steer your future trajectory.
- Embrace continuous learning and upskilling opportunities through Nexversity.
- Enjoy the flexibility to explore various functions, develop new skills, and adapt to emerging technologies. Embrace a hybrid work model promoting work-life balance. Access comprehensive family health insurance coverage, prioritizing the well-being of your loved ones.
- Embark on accelerated career paths to actualize your professional aspirations.
- **Who we are?**
- We enable high growth enterprises build hyper personalized solutions to transform their vision into reality. With a keen eye for detail, we apply creativity, embrace new technology and harness the power of data and AI to co-create solutions tailored made to meet unique needs for our customers.
- Join our passionate team and tailor your growth with us!