eg
jobs/eva

eCommerce Specialist | Customer Service Experience | Talent Pool

company
Eva
location
Greater Izmir, TR (remote)
work mode
remote
posted
16 Apr
  • **About Eva**
  • Eva is a results-driven technology and services provider that helps eCommerce brands, resellers, and agencies maximize their growth while reducing operational costs. Eva combines proprietary optimization & intelligence software with Amazon management and 3PL services to optimize our client’s visibility, efficiency, and profitability of their Amazon and eCommerce operations. 90% of Eva’s customers are in the US.
  • Eva has a bottom-up culture, where we expect each individual to drive their own business and apply Eva's principles to every single task. Eva's Principles are Customer Obsession, Accountability & Ownership, Remote Collaboration & Growth, Integrity, and Deliver Results. We believe in empowering each team member to drive their business forward while adhering
  • to these guiding principles.
  • As an Ecommerce Specialist at Eva, you will have the opportunity to specialize in critical
  • areas, including:
  • Amazon Advertising: Manage ad campaigns to drive traffic and conversions.
  • Brand Management: Build and grow brand presence on Amazon and other platforms.
  • Data Analysis: Interpret performance data to make informed decisions and optimize campaigns.
  • Audits: Conduct in-depth audits to identify profit opportunities.
  • Search Engine Optimization (SEO): Improve product listings for better visibility and ranking.
  • **Key Responsibilities**
  • Execute end-to-end e-commerce strategies to enhance client performance and revenue growth.
  • Optimize product listings, pricing, and promotions to maximize sales and profitability.
  • Collaborate with internal teams to implement marketing strategies and ad campaigns.
  • Monitor marketplace trends and competitor activity to generate actionable insights.
  • Use data analytics tools to report performance and identify improvement opportunities.
  • Communicate directly with clients to deliver updates, strategies, and tailored solutions.
  • **Qualifications**
  • Bachelor's degree graduate
  • Comfortable working as an independent contractor
  • Customer service experience in an ecommerce industry is a plus!
  • Fluent in English both writing and speaking, this is a mandatory requirement as most of our customers are based in the U.S. (Interviews will be held in English)
  • Excellent analytical thinking and problem-solving skills
  • Effective communication skills
  • Likeable Personality: Ability to build genuine, positive relationships with customers and team members, fostering a friendly and supportive environment
  • Integrity: Demonstrated commitment to honesty, transparency, and fairness in all interactions, ensuring that every customer experience reflects our core values.
  • Hard worker: Ability to work under pressure & strong multitasking skills
  • Ability to work in a team environment.
  • **Note: This job posting indicates that we do not currently have an open role. However, we are open to engaging candidates in the interview process so that we can move quickly once a suitable position becomes available.**