Junior E-Commerce Marketplace Account Manager
- company
- CONNETIX
- location
- United Kingdom (remote)
- work mode
- remote
- posted
- 3 Jun
- At Brave Toys, we're not just a toy company; we're innovators on a mission to inspire learning through creativity and imagination with our award-winning, open-ended STEAM-accredited magnetic tiles. As we continue to rapidly expand globally, we're looking for an experienced Junior E-Commerce Marketplace Account Manager to join our family-oriented team.
- A few of the standout things we offer:
- **Remote Work Flexibility:**
- Enjoy the freedom of a remote work setup that helps you balance your professional and personal life.
- **Collaborative Culture:**
- Be part of a supportive team that embraces collaboration and creativity. We encourage everyone to share their unique perspectives.
- **Award-Winning Workplace:**
- Proudly awarded the 'Great Place to Work’ accolade for consecutive years, reflecting our commitment to a positive and inclusive culture.
- **About the Role**
- As a Junior E-Commerce Marketplace Account Manager, you will play an important role in managing and enhancing our product listings, optimising content, and ensuring our brand is consistently represented across key e-commerce platforms for our two brands; CONNETIX and My Creative Box.
- You’ll support the monitoring of marketplace performance, help identify opportunities for growth, and contribute to the smooth day-to-day running of our online channels.
- This is a hands-on role where you’ll build your experience, take ownership of your work, and contribute to improving customer experience and marketplace performance.
- **Drawing on your toolkit of experience, here’s what you will be doing:**
- **Product Setup & Content Management:**
- Oversee the setup and maintenance of product listings, descriptions, images, A+ content, and video uploads across our online stores.
- **Content Creation & Updates**
- Regularly update and improve product content across our range, ensuring it aligns with the brand’s messaging and resonates with customers.
- **Video Content Upload & Management:**
- Upload, manage, and maintain video content on product pages.
- **Market Research & Strategy**
- Continuously research trends and gather insights to improve our online content and sales performance. Propose ideas for content improvements and support in execute them.
- **Sales Monitoring & Actioning**
- Track sales volumes and monitor for any unusual changes. Quickly act to investigate and resolve any unexpected dips or surges in sales.
- **Problem-Solving & Ownership:**
- Take ownership of any issues related to content, product setup, or sales trends, resolving them head-on with effective solutions.
- **Data Analysis:**
- Use your strong Excel skills to analyse sales data, assess content effectiveness, and generate reports.
- **Project Management:**
- Oversee the completion of projects, ensuring they are delivered on time and within scope, while adhering to process and workflow.
- **Cross-Functional Collaboration:**
- Work closely with various teams to keep them informed and aligned with e-commerce objectives.
- **Training & Documentation:**
- Maintain and update internal documentation for e-commerce processes and tools. Assist in training new team members.
- **About You**
- You have a genuine interest in e-commerce and are eager to learn and grow in a fast-paced environment. You take pride in your work, have strong attention to detail, and enjoy solving problems. Customer-focused, you’ll constantly seek ways to enhance the customer experience and drive sales
- You’re a collaborative team player who communicates clearly and brings a positive, proactive attitude. You’re organised, reliable, and motivated to continuously improve both your work and the customer experience.
- **Our ideal candidate will have:**
- 2-3 years of experience in a similar e-commerce role.
- A strong understanding of e-commerce platforms and content management systems, with Amazon experience being a plus.
- Proficiency in Excel and data analysis, with the ability to interpret data to drive decisions.
- Strong problem-solving skills and the ability to take ownership of issues and resolve them promptly.
- A customer-focused approach, always striving to improve the user experience and sales performance.
- A collaborative mindset, able to work with cross-functional teams and keep everyone informed.
- Excellent written and verbal communication skills, with a clear and concise style.
- A proactive, solution-oriented attitude, with the ability to act quickly when needed.
- **Why Brave Toys?**
- We offer an exciting and supportive environment where your work contributes to something meaningful. You’ll be part of a team that values creativity, learning, and collaboration, with opportunities to grow your skills as we continue to expand globally.
- If you’re passionate about e-commerce and want to be part of a purpose-driven company making a difference through play, we’d love to hear from you.