Senior eCommerce Digital Trade Executive

company: City Chic Collective Limited
location: Sydney, New South Wales, AU
work mode: onsite
posted: 17 Apr

**What’s the role about?**
This is a hands-on role at the centre of our online trading function.
You’ll be responsible for executing the day-to-day running of our eCommerce site - ensuring products, promotions, and content are live, accurate, and optimised to drive conversion and sales.
Working closely with the wide eCommerce and Digital team as well as Marketing, and Customer Experience, you’ll help bring campaigns to life on-site and ensure a seamless customer journey from landing to checkout.
This role is ideal for someone who wants to build strong commercial and trading foundations.
**What you’ll be doing:**
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**Execute the trading plan:**
Support the delivery of weekly trading activity, including promotions, launches, and campaign go-lives
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**Site merchandising & optimisation:**
Maintain category pages, product merchandising, and on-site content to support conversion and AOV
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**Product & content management:**
Upload and maintain product information, imagery, and descriptions with a high level of accuracy
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**Performance tracking and reporting:**
Monitor key metrics (traffic, conversion, AOV) and provide insights on performance
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**Site quality control:**
Identify and resolve issues such as broken links, incorrect pricing, or poor user experience
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**Cross-functional coordination:**
Work with Marketing, CRM, and Customer Care to ensure a consistent customer experience
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**Agency & vendor coordination:**
Work with third-party vendors and agency partners to support the execution of trading plans and marketing initiatives, ensuring campaigns are delivered accurately and on time
**What we’re looking for:**
3+ years experience in eCommerce, digital, or retail
Strong attention to detail and organisation skills
A commercial mindset with an interest in trading and performance
Familiarity with Google Analytics and Excel
Ability to brief agencies / marketing
Experience with CMS platforms (Magento, Shopify, etc.)
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
**You’ll succeed if you:**
Take pride in execution and getting things right the first time
Are proactive in spotting issues and opportunities
Enjoy working in a structured, fast-paced environment
Are curious about customer behaviour and what drives conversion
Want to grow into a more commercial eCommerce role over time