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jobs/londontown, inc.

DTC Ecommerce Coordinator

company
Londontown, Inc.
location
Bayonne, NJ, US (remote)
work mode
remote
posted
16 Apr
  • **DTC Ecommerce Coordinator 8am to 4.30pm US EST Monday to Friday**
  • **Overview**
  • We’re looking for a highly organized, high-energy Ecommerce Coordinator to support the day-to-day operations of our DTC Ecommerce team. This is a full-time role focused on execution, ensuring promotions, product builds, merchandising updates, and site changes go live accurately, on time, and aligned with business priorities.
  • This role partners closely with Operations, Analytics, Supply, and Customer Experience to maintain a seamless, high-performing path to purchase.
  • **Responsibilities**
  • **Sales & Operational Support**
  • Support daily operations including pacing updates, revenue tracking, and inventory checks
  • Monitor in-stock status and coordinate launch readiness (SKU setup, timing, go-live requirements)
  • Execute the promotional calendar (discounts, GWPs, loyalty offers) and complete QA/testing before launch
  • Track inventory risks (low stock, overstock, discontinued items) and support mitigation plans
  • Assist with subscription/auto-replenishment program setup, checks, and issue escalation
  • **Digital Merchandising & Execution**
  • Execute onsite merchandising updates (collections, sorting, navigation, launches)
  • Manage product setup and maintenance (SKUs, pricing, availability, tagging, content accuracy) for DTC and B2B sites.
  • Execute localized content
  • Coordinate product listings and promotions for social commerce channels
  • Execute sitewide campaigns (homepage, landing pages, promos, collections)
  • Detailed QA across desktop and mobile pre and post launches
  • Flag issues and coordinate fixes with internal teams
  • **Reporting & Data**
  • Support weekly/monthly and ad hoc reporting
  • Track key KPIs (sales, conversion, AOV, promo performance, sell-through)
  • Maintain clean, accurate data across tools and trackers
  • Assist with QA for dashboards and reporting accuracy
  • **Requirements**
  • 1–3 years in Ecommerce, digital operations, or merchandising
  • Hands-on Shopify experience (admin, products, collections, promotions, QA)
  • Strong Excel skills (pivot tables, lookups, data handling)
  • Highly detail-oriented with strong organizational skills
  • Clear communicator who can manage tasks and escalate issues quickly
  • **Bonus Experience**
  • International Shopify site set up, management and localization
  • **Role Details**
  • Full-time
  • Fast-paced, high-growth environment
  • **Bottom line:**
  • This is a hands-on execution role for someone who thrives in detail, speed, and keeping Ecommerce operations running smoothly.