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Business Analyst- Ecommerce (1 to 3 Years)

company
iCreative Technologies
location
Ahmedabad, Gujarat, India
posted
14 Jul
  • **Roles & Responsibilities & What you'll be learning as Business Analyst:**
  • IT Industry – Candidate must have experience from eCommerce Projects
  • Business / Solution Analysis - You'll be responsible for making the first analysis of requirements so gather and analyze business requirements related to eCommerce
  • Facilitate integration between eCommerce platforms (e.g., Shopify, Magento, Shopware, Symphony, WooCommerce etc...)
  • Documentation - You'll be responsible for documenting all the requirements and explaining the same to the development team.
  • Problem-solving - You'll be responsible for learning new frameworks and doing research and analysis for the clients & will be responsible to get the problems solved by coordinating the problems with Management and Technical team.
  • Client Communication – You'll be responsible for making sure all the communication with clients happens smoothly and clients get regular updates
  • Proactive approach – You should be proactive to identify the risks and understand where we might have issues in terms of projects and clients.
  • Consulting: In the future, you'll be consulting your client and making sure we get customer success.
  • **The Advantage Of Having Skills In**
  • Strong knowledge of at least one eCommerce platform (e.g., Shopify, Magento, Shopware, Symphony, WooCommerce etc...)
  • Client Onboarding
  • Good Training skills
  • Possess strong verbal and written communication skills
  • Have an eye for detail
  • Confident in direct client interaction and able to provide an effective solution
  • Empathise with and prioritise client needs.
  • Focus on building professional relationships with clients
  • Bring in critical thinking and problem-solving skills
  • Strong organizational and time management skills
  • Ability to work in a self-directed way
  • Ready to learn and adapt to a fast-paced environment
  • **Criteria**
  • Qualification: BCA-MCA, B.Tech-M.Tech, BE-ME, computer engineering and similar.
  • Good communication and presentation skill required
  • **Mandatory Skill**
  • Good communication and presentation skills are required.

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