Developer Success Engineer

About the role

• Loop is building a Developer Relations function to support developers integrating with Loop's public APIs. As our Developer Success Engineer, you'll be the hands-on expert guide for external developers, including agencies, system integrators, and in-house engineering teams, as they build integrations into Loop. You'll help them get oriented, set up, and successfully launch, and you'll bring their feedback back into the product.
• AI at Loop EngineeringEngineering at Loop is AI-first; not aspirationally, but operationally. Every engineer is provisioned with Claude Code and Cursor, and we expect AI agents to be your default starting point before you open a file. The role has shifted: you are not primarily a writer of code. You are the judgment layer. You are the person who determines what should be built, validates that what was built is correct, and owns the outcome in production. AI handles a growing share of implementation. You own everything that surrounds it.
• Our Blended Work Environment:We work from our HQ in Columbus, OH, and are distributed throughout the United States, select Canadian provinces, United Kingdom, and Australia. For this position, we're looking for a teammate located in the United States.
• Our Tech Stack:PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Serverless. Our hiring process is tech-stack agnostic.