Digital Account Manager (Ecommerce)
- company
- HPO Outsourcing Professionals - Agency
- location
- Mexico (remote)
- work mode
- remote
- posted
- 6 May
- Alley is one of the world’s fastest growing performance marketing agencies. We are data-driven marketers back by technology that deliver unrivalled growth online and in-store for top brands around the world. Alley is growing fast and we’re looking for a talented Digital Account Manager to grow with us.
- Reporting to the Head of Strategy, the Digital Account Manager is responsible for helping ensure Alley’s blue-chip, fast-growth client campaigns are reaching their full potential. If you have proven success in managing digital marketing campaigns end to end with a firm understanding of various paid media marketing tactics (Social, SEM, Programmatic, Native, etc.), have exceptional client relations skills and are excited to learn, then we’d like to talk to you
- The Digital Account Manager is directly responsible for facilitating the day-to-day account coordination for the Performance division’s accounts and account leads, ensuring all campaigns are delivered on time, on budget and at the highest performance possible.
- **Key Responsibilities:**
- Coordinate campaign workflow for assigned accounts, utilizing the account lead’s strategy & process for reporting and communication.
- Manage a team of Marketing specialists to achieve and surpass client KPIs
- Analysis of web and campaign analytics to undercover key learnings and insights to construct actionable performance recommendations
- Prepare and maintain daily/weekly client reports and analysis on a regular basis.
- Organize, prioritize and manage all campaigns for clients using project management software as the main communication, delegation & progress tracking vehicle.
- Manage timelines of all deliverables promised to clients.
- Assist account leads to investigate, track and resolve client concerns.
- Maintain client files, executive summaries and important documentations for internal records.
- Assist in managing budgets, campaign creative, invoicing, etc.
- Complete other duties, tasks and activities as they arise.
- **Qualifications:**
- 5+ years work experience in the digital marketing space with proficient knowledge across multiple digital marketing tactics
- 3+ years managing Account Management and/or Marketing teams
- Experience in eCommerce or other conversion focused landscape (either client or agency side)
- Experience in analysing and presenting diverse sets of campaign data with experience in Google Analytics or other analytics softwares
- Proficient with Mac OS environment and Microsoft Office Suite (Excel, Word, and PowerPoint)
- A proven track record managing multiple commitments to the clients, team, and business operations
- Works well in a fast-paced and deadline driven environment
- Process focused with the ability to live in spreadsheets & technical systems
- Strong communication skills, both written and verbal
- You love people, chase a challenge, thrive on fast-paced environments, lift the energy in every room and are ready for success
- **Benefits:**
- 100% remote Full-time collaboration
- Contractor: $2,200 usd monthly
- Schedule Mon - Fri
- Friendly and professional team.
- Opportunities for growth and development.
- **Required:**
- Computer/Laptop with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 100MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Battery back up for computer
- Quiet, dedicated workspace at home