Digital eCommerce Co-Ordinator
- company
- Metcash
- location
- Macquarie Park, New South Wales, Australia
- work mode
- hybrid
- posted
- 18 May
- At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.
- **About The Opportunity**
- Join
- **Sorted**
- (Metcash’s eCommerce engine) as a
- **Digital eCommerce Co-Ordinator**
- and help power the
- **Campbells B2B**
- experience for thousands of Aussie small businesses. If you love launching campaigns, spotting what’s working, and iterating fast - this role is for you.
- You’ll bring digital trading to life across EDM, social and onsite - backed by clean reporting and insights that lift customer experience and drive online sales.
- **This is a full-time, 12- month Fixed Term Contract Opportunity.**
- **What You’ll Do**
- Run the campaign rhythm (EDM + social): build, schedule and launch to plan - keeping the calendar tight and activity moving.
- Keep audiences ready to convert: maintain clean lists and databases in Excel - supporting segmentation, reporting and sends.
- Keep the site looking sharp: coordinate and refresh digital banners across key locations.
- Track, learn and improve (incl. AI trading): monitor results, capture insights and recommendations, keep trackers up to date, and run quick checks/escalations on AI/ML campaigns.
- **What You’ll Bring**
- You’ve executed EDMs, onsite banners and social campaigns end-to-end.
- You’re strong in Excel, comfortable with Google Analytics, and keen on optimisation (A/B testing, segmentation, lifecycle) or you learn fast.
- You’re curious and data-minded, with great attention to detail - you enjoy QA and turning numbers into next actions.
- You can brief creative, coordinate assets and partner with brand/design - and you’re excited by AI/ML and the future of digital trading.
- **What’s On Offer**
- We’re proud to offer a workplace that supports your well-being, growth, and belonging:
- 📚 Career Growth: Endless learning and development opportunities
- 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
- 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
- ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
- 🧠 Mental Health: Gold accreditation by Mental Health Australia
- 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!
- **About Us**
- **Join us and be part of something bigger!**
- Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
- We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
- We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
- Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.
- #Hybrid