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Director, Marketplace Performance Marketing

company
1-800-FLOWERS.COM, INC.
location
Jericho, NY, United States
posted
19 May
  • 1-800-Flowers is on a mission to help people connect and celebrate through meaningful gifting. As we continue to expand across leading digital marketplaces, we’re looking for a strategic, data-driven Director of Marketplace Performance Marketing to accelerate growth across Amazon, Walmart, TikTok Shop, and emerging retail media platforms.
  • In this role, you’ll own the paid media strategy that drives visibility, revenue, and ranking for our portfolio of iconic consumer brands, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, The Popcorn Factory, and more.
  • You’ll lead marketplace retail media strategy end to end, ensuring investment aligns with revenue, margin, and inventory priorities. This is a high-impact leadership role that connects media performance to total marketplace growth in a fast-paced B2C environment.
  • **Why Join Us?**
  • At 1-800-Flowers, our brands play a meaningful role in life’s most important moments. Marketplaces represent one of the fastest-growing and most competitive consumer channels, where visibility, conversion, and retail excellence directly drive growth.
  • You’ll have the opportunity to build in-house retail media capabilities, shape strategy across major platforms, and influence how millions of consumers discover and purchase our brands.
  • If you’re motivated by measurable growth, enjoy operating at the intersection of marketing and commerce, and want to build a best-in-class retail media function, this is an opportunity to make a meaningful impact.
  • **What You’ll Do**
  • Marketplace Performance Strategy & Investment
  • Develop and own the retail media strategy across Amazon, Walmart, TikTok Shop, and other marketplaces.
  • Set annual and quarterly investment plans aligned to revenue, profitability, seasonality, and product priorities.
  • Allocate spend by platform, category, and SKU to maximize total marketplace impact.
  • Revenue & Performance Ownership
  • Own top-line paid media KPIs including revenue, ROAS, TACoS, and contribution margin impact.
  • Connect paid performance to organic ranking, assortment strategy, and overall marketplace health.
  • Build forecasts and provide performance recommendations to leadership and finance.
  • Cross-Functional Leadership
  • Partner closely with marketplace management, merchandising, supply chain, and finance to ensure media supports in-stock, competitively priced, conversion-ready products.
  • Align campaigns to key retail moments including holiday peaks and promotional events.
  • Innovation & Capability Building
  • Establish testing frameworks, measurement standards, and optimization best practices.
  • Evaluate and scale new ad formats, betas, and platform innovations.
  • Lead and develop a team of marketplace performance marketers.
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