E-commerce Assistant

• Pippa Small is seeking a full-time (paid) E-commerce Assistant to join the E-commerce team.
• We're looking for an organised, enthusiastic and detail oriented
• **E-commerce Assistant**
• to support our E-commerce Manager and E-commerce Associate across the day-to-day running of our online business. This is an excellent opportunity for someone looking to build a career in luxury e-commerce within a small, collaborative team.
• Applicants must have the right to work in the UK.
• Key

Responsibilities will include but are not limited to

• E-Commerce
• Uploading new products to the website
• Measuring products and adding other relevant information to the website
• Managing daily web orders, including packing and shipping
• Management of available stock quantities on the website
• Photography
• Coordinating photoshoots with photographers
• Preparing shoot lists
• Management and organisation of digital assets
• Customer Service
• Help with client care and communication daily
• Marketing Mailer Campaigns
• Create marketing mailers using Klaviyo
• Help coordinate global mailers with our LA based team
• Skills and Experience
• Shopify and Klaviyo experiences are preferred but not essential
• Logistics experience is a plus
• Undergraduate degree required
• Proficient in Excel, Word and PowerPoint is required
• Previous experience in e-commerce or customer service is preferred
• Who you are
• Positive, 'can do' attitude and willingness to be involved with all projects
• Excellent verbal and written communication skills
• Highly organised and a keen eye for detail
• Enthusiastic with a passion for jewellery
• Further details
• Working hours are from 10am to 6pm