E-commerce Executive
- company
- Bohomoon
- location
- Telford, England, United Kingdom
- work mode
- hybrid
- posted
- 28 Aug
- Ecommerce Executive
- Telford HQ - Hybrid role, minimum 3 days per week in Telford office
- **About Bohomoon**
- At Bohomoon, we're passionate about creating affordable, trend-led jewellery that empowers our customers to express themselves with confidence. As one of the UK's fastest-growing jewellery brands, we're looking for a commercially minded Ecommerce Executive to help drive the performance of our website and digital customer experience.
- If you're commercially focused, highly analytical and enjoy spotting opportunities to improve performance, we'd love to hear from you.
- **Job Overview:**
- We're looking for a commercially minded Ecommerce Executive to join our team and support the day-to-day trading and management of the Bohomoon website.
- You'll be hands-on with Shopify Plus, managing the Site and App, promotions, merchandising and onsite content, while using data and customer insights to identify opportunities to improve CVR, customer experience and revenue.
- You'll be responsible for ensuring the website is trading effectively, products and promotions are presented correctly, and the customer journey is continually optimised.
- This is an exciting opportunity for someone who enjoys working with data, understands ecommerce trading and isn't afraid to take ownership and make things happen.
- We're looking for someone who thinks for themselves, takes ownership and spots opportunities rather than simply waiting for tasks to be assigned.
- **Key Responsibilities:**
- Produce weekly trading reports and analyse website performance.
- Turn data into clear insights and recommendations to drive growth and share actionable insights with the wider business.
- Manage products, collections, navigation and merchandising within Shopify Plus, working closely with relevant teams to coordinate website updates, launches, campaigns and new product drops.
- Create and manage promotions, discount codes and seasonal campaigns.
- Support forecasting, reporting and analysis of key trading periods and promotional activity.
- Test website updates thoroughly across desktop, mobile and App.
- Proactively identify trends, issues and opportunities within website and customer data rather than simply reporting on performance.
- Monitor CVR, product performance and onsite behaviour to identify opportunities for improvement.
- Use website data and customer insights to identify A/B testing opportunities and customer journey improvements, working closely with the Dev team to implement them.
- Work with the Ecommerce Manager to develop and execute trading plans against commercial targets.
- Work closely with CRM, Paid, Product, Creative and Customer Service teams to ensure the website supports wider commercial activity.
- **Skills and Experience:**
- 2+ years' experience in an Ecommerce role, ideally within jewellery, fashion, lifestyle or a similarly fast-paced consumer brand.
- **Strong Shopify Plus experience is essential**
- – you should be comfortable managing the platform independently and confident navigating its core functionality.
- Strong understanding of ecommerce trading and digital merchandising.
- Experience with CRO, A/B testing and customer journey optimisation.
- Strong Excel and analytical skills.
- Commercially minded with a genuine interest in using data to drive decisions.
- Excellent attention to detail and organisational skills.
- Proactive, curious and comfortable working autonomously.
- A problem solver who thinks for themselves, takes ownership and looks for opportunities to improve performance.
- *Desirable*
- Experience working within a fast-paced fashion, jewellery or lifestyle ecommerce environment.
- Experience using ecommerce analytics and reporting platforms.
- Experience working with CRM, Paid Media and wider digital marketing teams.
- Understanding of customer behaviour and onsite analytics.
- Experience working with development teams on website improvements and A/B testing.
- **What Success Looks Like**
- Website trading is consistently well managed, accurate and commercially focused.
- Improved CVR and customer journey performance through data-led optimisation.
- Products, collections, promotions and campaigns are delivered accurately and on time.
- Trading reports provide clear, actionable insights that support commercial decision-making.
- Opportunities, issues and trends are proactively identified and acted upon.
- Ecommerce performance and revenue targets are supported through effective trading and merchandising.
- The website and App provide a seamless and engaging customer experience.
- **What We Offer**
- Competitive salary.
- Company pension.
- Staff discount.
- Complimentary monthly jewellery allowance.
- Career development opportunities.
- Creative and collaborative working environment.
- Free on-site parking.
- Company events.
- Casual dress.
- Employee Assistance Programme.
- Wellbeing initiatives.
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- Paid Media Executive, Telford, GB