E-commerce Manager & Merchandiser
- company
- Bedrosians Tile and Stone
- location
- Tustin, CA, United States
- work mode
- onsite
- posted
- 19 Jul
- The E-commerce Manager is responsible for managing the growth, performance, and day-to-day execution of Bedrosians' online store to drive traffic, engagement, and revenue. This role supports front-end site management and optimization of the customer journey across product pages, landing pages, blog content, and navigation. The ideal candidate will be execution-focused and capable of managing strategies related to CRO, SEO, merchandising, and site health-ensuring the eCommerce experience supports Bedrosian's broader marketing and business goals.
- This is a cross-functional role that collaborates with marketing, product management, creative, and showroom teams to deliver a consistent omnichannel customer experience.
- **Compensation:**
- $100,000 - $125,000 yearly
- **Responsibilities:**
- Manage daily operations of the eCommerce website, including homepage updates, landing pages, PDPs, and blog content, ensuring brand consistency and a seamless UX/UI experience
- Manage and execute strategies to improve conversion rate (CRO), average order value (AOV), and customer lifetime value (CLV)
- Manage on-site SEO execution, including keyword research, content optimization, internal linking, and technical SEO improvements
- Collaborate with creative and content teams to ensure all assets support marketing campaigns, seasonal themes, and new product launches
- Monitor and analyze web analytics (e.g., GA4, Hotjar, SEMrush) to track KPIs, identify friction points, and implement data-driven optimizations
- Work with development teams to troubleshoot bugs, enhance site speed, and ensure mobile-first performance
- Collaborate with product and inventory teams to ensure product assortment, pricing, and descriptions are accurate and optimized for discoverability
- Test and implement site features, including filters, collections, badges, banners, and promotional logic to improve the shopping journey
- Ensure website aligns with brand messaging, customer segmentation strategies, and broader digital marketing objectives
- Stay current with eCommerce best practices, competitor benchmarks, and emerging technologies to inform recommendations
- **Qualifications:**
- Bachelor's degree in Marketing, Business, eCommerce, or related field
- 4-5 years of professional experience in eCommerce management, preferably within a consumer goods, home improvement, or design-driven brand
- Strong expertise in SEO, CRO, UX, and eCommerce platforms (e.g., Hybris, Shopify)
- Familiarity with web analytics tools such as Google Analytics (GA4), SEMrush, Ahrefs, and Hotjar
- Proven ability to interpret data, uncover trends, and deliver actionable insights that improve performance
- Basic HTML/CSS knowledge preferred to support cross-functional troubleshooting
- Detail-oriented with strong project management skills and ability to meet deadlines in a fast-paced environment
- Strong written and verbal communication skills and the ability to collaborate across departments
- A passion for design, interior spaces, and enhancing the customer experience
- **Nice to Have**
- Experience in merchandising or managing large product catalogs
- Familiarity with blog strategy and content optimization for SEO
- Understanding of B2C/B2B eCommerce functionality and customer segmentation
- Experience supporting showroom or omnichannel retail initiatives through digital platforms
- **About Company**
- With over 77+ years of excellence, Bedrosians Tile & Stone is a family-owned industry leader importing and distributing premium tile, natural stone, porcelain, mineral surfaces, slabs, and engineered surfaces. We operate 40+ locations across the United States, serving contractors, designers, architects, builders, retailers, developers, and homeowners with unmatched product selection and expertise.
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