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Ecommerce Co-ordinator

company
Sarah & Sebastian
location
Sydney, New South Wales, Australia
posted
8 Jul
  • SARAH & SEBASTIAN is seeking a detail-oriented Ecommerce Co-ordinator with a passion for luxury retail and enhancing user experience. This pivotal role will manage and optimise our online product assortment while implementing initiatives to drive ecommerce sales and enhance customer engagement.
  • This position requires a keen understanding of ecommerce best practices and the ability to effectively collaborate with internal teams and digital agencies.
  • Reporting to the Ecommerce Manager, the Ecommerce Co-ordinator will play a key role in our evolving global luxury brand.
  • **WHAT YOU WILL DO**
  • **Product Enrichment and Site Navigation:** Responsible for the end-to-end management of the product enrichment process including; product upload, categorisation, attribute management and asset coordination - across our owned and drop ship channels. Ensure accurate and on-time delivery of product descriptions, specifications, global market pricing, imagery, and stock availability. Plan, coordinate and manage ecommerce photography shoots and retouching process.
  • **Trade Driving Initiatives:** Collaborate with Marketing, Brand and Merchandise teams to implement weekly Go-To-Market roll out, seasonal campaigns, and promotional activities. Monitor website performance to optimise trade-driving initiatives and achieve ecommerce revenue targets.
  • **Content Management:** Manage all visual and written content across the website, ensuring accuracy and relevance. Responsible for maintenance and implementation of all website SEO copy.
  • **Reporting:** Prepare weekly, monthly and adhoc trade reports, website and customer performance, and provide insights. Conduct monthly Visual Merchandising reports and post-campaign analysis
  • **ABOUT YOU**
  • 2-3 years experience in a similar role.
  • Experience using Shopify, Search Spring, Data Feeds, Netsuite, Google Suite & Klaviyo.
  • Creative with a keen eye for visual merchandising and ecommerce photography.
  • Strong analytical skills to interpret data and drive insights.
  • Excellent time management skills with the ability to prioritise tasks, meet deadlines, and collaborate effectively.
  • Exceptional written and verbal communication skills.
  • High level attention to detail.
  • A Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
  • **WHAT YOU WILL RECEIVE**
  • Generous salary package, product allowance, birthday leave and exclusive staff benefits.
  • Work from home on Fridays.
  • Drive significant impact within a brand deeply committed to sustainability and ocean conservation.
  • Play a pivotal role in shaping the future of luxury digital retail for our brand.
  • **ABOUT US**
  • SARAH & SEBASTIAN, established in 2012, is a conceptual fine jewellery studio, crafting new natural icons, engineered to inspire. Our brand is driven by a love for the ocean, inspiring our designs and our dedication to social and environmental responsibility.
  • We offer luxury services in our architecturally designed stores across Australia, including Ear Alchemy Piercing, Soldered Permanent Jewellery and Fine Jewellery Consultations.
  • Come join our rapidly expanding team at Sarah & Sebastian and play a key role in our exciting journey.
  • Please note only successful candidates will be contacted.
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