Ecommerce coach
- company
- SHE-com
- location
- Millers Point, New South Wales, Australia
- work mode
- hybrid
- posted
- 26 Jul
- Ecommerce Coach
- Part-Time or Full-Time
- Remote (AUS-based preferred) or hybrid from Burleigh office
- SHE-com is the fastest growing community for women in ecommerce, and we’re on the hunt for a vibrant, switched-on, ecommerce pro who loves helping women win in business. We’re not after a mindset coach. We’re after someone who has
- *lived*
- e-com and can guide our members with warmth, energy, and serious know-how.
- This is not a background role. This is a front-facing, high-energy, people-loving gig. You’ll be the first face and voice our new members meet inside our programs and the go-to support for their journey forward.
- **You’ll Thrive In This Role If You**
- Have deep ecommerce experience, either running your own brand or managing the growth of one
- Are confident coaching or supporting others, even if not formally trained as a coach
- Light up on camera and in conversation. You’re warm, clear, and people feel better after speaking with you
- Know how to guide, troubleshoot, and celebrate wins
- Are friendly, funny, kind, and clear in your communication
- Understand the rhythm of online retail and can speak ecom fluently
- **Here’s What The Role Includes**
- Welcoming new members into our programs and guiding them through their first 30 days
- Hosting calls, answering questions, and supporting via our community groups
- Spotting trends, challenges, and opportunities to elevate the member experience
- Helping with payment access questions and ensuring smooth onboarding
- Collaborating with our coaching and ops team to ensure members stay engaged and empowered
- **The Essentials**
- E-commerce experience is not optional. This role needs someone who gets the industry
- Coaching or customer experience is a bonus
- You must be organised and proactive. This is not a passive support role
- Strong written and verbal communication is critical
- You must love supporting women and watching them succeed
- **What’s In It For You**
- Flexible work options, remote or hybrid
- A beautiful team of smart, kind, driven women
- Access to all SHE-com programs to grow your own ecom brilliance
- Real impact. You’ll directly support hundreds of female founders who are chasing their dreams
- **How To Apply**
- Send us your CV, and instead of a cover letter, pop over a short video (2 minutes max) introducing yourself and telling us why you’re perfect for this role. We want to hear your energy. Send to careers@shecom.co with the subject line “Your new Coach”.
- SHE-com is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment where everyone feels supported.