eg
jobs/away /digital home/

Ecommerce Coordinator

company
Away /Digital Home/
location
Ho Chi Minh City, Vietnam
work mode
hybrid
posted
19 Jun
  • **Role Description**
  • We are looking for a detail-oriented and proactive
  • **eCommerce Coordinator**
  • to support the eCommerce and Digital Marketing teams in driving online sales, enhancing website performance, and delivering an outstanding customer experience across multiple eCommerce platforms.
  • **Key Responsibitilies**
  • Support the eCommerce Managers across all daily and weekly tasks to help drive sales on the website as well as across all digital, SEO, Prismic content and social touchpoints.
  • Assist the eCommerce Managers to build and schedule eDM’s  using Emarsys CRM, whilst also reviewing daily and weekly checks of scheduled EDMs to ensure imagery and pricing is correct before sending out to the database.
  • Support the eCommerce Managers in keeping the website up to date with relevant changes and promotional material in line with scheduled promotional events, such as scheduling web banners, landing pages, campaigns and campaign pages, homepage changes and other web content on Shopify.
  • Support the Digital Marketing Manager on SEM and Affiliate programs, including assets, meta business suite and data analysis and ad hoc requests for SEO and AI/personalisation.
  • Support the Digital Marketing Manager on pop-ups and automations, SEM paid asset management and copy and weekly reporting.
  • Creating and loading new landing pages, collection pages, updating product data layers and feeds and updating meta tags, collection tags and product tags for sales periods on the Shopify site backend for all sales and campaigns and to cross check with the product teams.
  • Assisting the eCommerce Managers with the general UX and CRO maintenance of the website and merchandising across the website using SearchSpring to ensure top selling products are seen at the top of the category or are merchandised by campaign or event.
  • Analysing website catalogues and product roll-ups to ensure tagging and pricing are accurate and appropriate for each discount before loading through to Shopify.
  • Support the eCommerce Manager to analyse website and paid performance data and customer insights to identify opportunities for improvement
  • Must be able to work across multiple excel spreadsheets and be savvy in excel spreadsheets, as well as work across multiple product and pricing catalogues – ie: a high attention to detail is required.
  • **Key Measurables**
  • eDM success and sales growth week on week across the business.
  • Reporting on SEM paid channesl to show growth WoW, MoM, and YoY by brand against forecast targets.,
  • Website UX merchandising and maintenance
  • Website and digital channels sales growth
  • **Qualifications**
  • Tertiary qualifications in eCommerce, Digital or Marketing (or similar) with 2-3+ years minimum digital experience  in a n eCommerce/digital or retail environment with an initiative-driven marketing focus.
  • At least 2 to 3 years experience in eCommerce or digital marketing.
  • **Knowledge & Skills (Essential)**
  • Initiative driven – we are looking for someone who can bring knowledge and experience with minimal direction on a day to day basis across a multitude of eComms and digital tasks.
  • A motivated team player with proven ability to work to a deadline and to use initiative to assist with meeting deadlines.
  • Analytical skills, attention to detail and competence in reviewing and understanding data.
  • Experience with content management systems preferable, but not essential
  • Strong understanding of online shopping behaviour, user experience and conversion optimisation
  • Strong communication and collaboration skills to work effectively with cross-functional teams
  • Ideally some basic experience in Shopify, Prismic, emarsys, GA4, Meta suite, Google suite and SEM Rush.
  • **What we offer**
  • Great working environment, fast English and culture professional pace
  • Attractive Salary and Benefits
  • 13th salary + annual salary review + lunch allowance
  • Fully paid for Social Insurance, PVI Insurance
  • 12~15 annual leaves, Yearly health check, Holidays as per law.
  • Free in-house food and beverage.
  • Team Building, Events, Party, Sport Clubs, etc.
  • And many more align with AU head office.
  • Monday - Friday (HYBRID - 3 days at office start between
  • **7:00–7:30 AM VNT**
  • / 2 days at home
  • start between
  • **7:00–7:30 AM VNT**
  • )
  • Address: IPC Tower, 1489 Nguyen Van Linh, Tan Phong, District 7, HCM (New Tan Hung)
  • **Interview Process: 2 online rounds (MS Teams)**