Ecommerce Manager
- company
- Rapsodo
- location
- Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
- posted
- 8 Jun
- ****Company Overview****
- Rapsodo is a global sports technology company that develops data-driven performance and analytics solutions for athletes and coaches. Founded in Singapore, the company combines advanced hardware, computer vision, and software to deliver professional-grade tools across sports such as baseball, softball, and golf.
- Rapsodo supports athletes of all levels—from amateurs to professionals—by providing real-time data and insights to improve performance. The company has a strong global presence with offices across the United States, Asia, and Europe, and works with leading teams, organizations, and training facilities worldwide.
- **Role Purpose**
- Rapsodo is seeking a detail-oriented and driven Ecommerce Manager to support the growth of our ecommerce business across international markets, based in our Kuala Lumpur office.
- You will be responsible for managing and improving performance across key platforms such as Amazon, Coupang, Shopee, Rakuten, and other regional channels, ensuring a strong and consistent Rapsodo presence across markets.
- As we continue to expand our international business, this role offers the opportunity to contribute to building and strengthening our ecommerce strategy, operating processes, and execution across regions.
- In this role, you will balance both strategic thinking and day-to-day execution—translating business priorities into localized plans, adapting approaches based on regional needs, and working closely cross-functionally to support growth.
- **Key Responsibilities**
- **1. Commercial Ownership**
- Own revenue performance, margin contribution, and forecast accuracy across platforms
- Drive profitable growth while aligning with broader regional and global commercial strategies
- Ensure pricing integrity while adapting to local market dynamics, competitive pressures, and currency fluctuations
- Partner cross-functionally to prevent channel conflict and maintain a cohesive go-to-market approach
- Deliver clear, data-driven performance reporting across markets
- **2. Marketplace & Regional Strategy**
- Develop and execute strategies tailored to platforms such as Amazon, Coupang, Shopee, Rakuten, etc.
- Collaborate closely cross functionally to align marketplace plans with broader regional objectives
- Integrate product launches, campaigns, and partnerships into execution
- Provide feedback loops to the international team on regional performance, customer insights, and market opportunities
- **3. Localization & Regional Adaptation**
- Translate global ecommerce and brand strategies into region-specific execution plans
- Adapt promotions, content, and assortment based on local consumer behavior, competitive landscape, and platform dynamics
- Ensure cultural and language relevance across all customer touchpoints
- Balance global consistency with local optimization — knowing when to standardize vs localize
- Continuously test, learn, and iterate strategies by region to drive performance improvements
- **4. Operational Excellence**
- Maintain listing health, compliance, and account standing across all platforms
- Proactively manage risks including suppression, delistings, and policy violations
- Align inventory planning with regional demand, lead times, and promotional calendars
- Ensure advertising and promotional activity aligns with inventory realities
- **5. Conversion Optimization**
- Optimize listings, pricing, and promotions to improve conversion rates
- Improve ratings, reviews, and overall brand presence within each platform
- Ensure content consistency while adapting to local language and cultural expectations
- **Requirements**
- **Role Qualifications**
- Bachelor's Degree required
- 5-7 years of experience in e-commerce or marketplace management (international experience strongly preferred)
- Experience managing multiple marketplaces (Amazon + regional platforms preferred)
- Demonstrated ownership of revenue and performance across digital channels
- Familiarity with regional marketplace dynamics
- Strong analytical and problem-solving skills
- Highly organized, detail-oriented, and execution-focused