Ecommerce Manager | High-Growth DTC Wellness Shopify Brand
- company
- Tonic Health
- location
- United Kingdom (remote)
- work mode
- remote
- posted
- 16 Jul
- **About Tonic**
- At Tonic, we're revolutionising health and wellness with our range of high-dose, no-added sugar, vitamins and supplement designed to support the whole family. We're a rapidly growing remote wellness brand – ranked 3rd on Alantra's 2025 Food & Beverage Fast 50 (198% growth) and 12th on the FEBE Growth 100. Orders have nearly doubled year-on-year and site traffic is up over 30% in the last quarter alone. We're building the ecommerce backbone to match that growth, and this hire is central to it.
- **Who We're Looking For**
- We're looking for an Ecommerce Manager to join our growing ecom team, working closely with our Head of Ecommerce, CRM & Lifecycle Manager, and Growth (paid marketing) team. This is a hands-on, varied role for someone who wants to own the day-to-day of our Shopify Plus store and get stuck into everything from merchandising, admin to CRO to SEO – not sit inside a big, siloed function.
- You'll thrive here if you're a driven, accountable go-getter who takes ownership without needing to be asked twice. This isn't a role for someone looking to blend into a large corporate structure, we need someone dependable who can jump in and start making an impact from day one.
- **Key Responsibilities**
- **Shopify:**
- Manage the day-to-day back-end of our Shopify Plus store – theme updates, app maintenance, troubleshooting, and general platform health.
- **Merchandising:**
- Own product setup, collections, pricing and promotional merchandising across the site, ensuring everything is accurate, on-brand and optimised for conversion.
- **Product Development:**
- Support new product launches end-to-end; from setup and page build to QA and go-live.
- **CRO:**
- Implement a conversion rate optimisation roadmap – testing site experience, landing pages, and checkout to convert more of the traffic Growth is driving.
- **SEO:**
- Build and execute an SEO roadmap covering technical, on-page and content opportunities to grow organic traffic and revenue.
- **App & Tech Stack Maintenance:**
- Manage our app ecosystem, troubleshooting integration issues and evaluating new tools as we scale.
- **Cross-Functional Collaboration:**
- Work closely with the Ecom and Growth teams to align site experience with acquisition and retention priorities.
- Agency Coordination: Support as the day-to-day point of contact for external agencies and freelancers (e.g. development, design, SEO), briefing work, managing timelines and ensuring output meets our standards.
- Reporting & Insight: Monitor site and commercial performance, flagging issues and opportunities early.
- **Skills & Experience**
- While these are highly regarded, we appreciate the value of diverse experience – you don't need all of them:
- Several years hands-on Shopify experience
- is a must
- Ideally, experience at a subscription-first or wellness/health growth brand.
- Technically-minded, with a big-picture, strategic mindset – you should be equally comfortable in the weeds of a broken app integration and zoomed-out roadmap thinking.
- Comfortable owning CRO and SEO workstreams without a large team around you.
- A genuine go-getter: accountable, dependable, and happy taking ownership without hand-holding.
- Strong communicator, comfortable working cross-functionally in a remote team.
- **Why Join Tonic Health?**
- This is a business with real momentum – 3rd on Alantra's Food & Beverage Fast 50 2025 with 198% growth, 12th on the FEBE Growth 100, and order volume that's nearly doubled year-on-year. We're still building our processes and playbooks, which means you'll have genuine ownership and the chance to shape how ecommerce operations work at Tonic, not just execute someone else's.
- Beyond the numbers, you'll be joining a small, supportive and genuinely passionate team who care as much about each other as they do about the mission.
- **Location & Benefits**
- Fully remote (UK only)
- Flexible hours
- Home office budget
- Gym membership
- Performance bonuses
- Tonic Health share scheme
- Team retreats every 6 months
- Salary: £40,000-£45,000, DOE
- **How to Apply**
- If you're ready to jump into a fast-growing ecommerce brand and help write the playbook as we scale, we'd love to hear from you. Please submit your CV and a short note on your experience.