Ecommerce Operations Manager
- company
- JGR & STN
- location
- Gold Coast, Australia
- work mode
- onsite
- posted
- 30 Jun
- **Company Description**
- JGR & STN is an Australian fashion brand founded in 2018 by Lucy Jackson and Nikki Westcott, known for its modern, trend-led designs. The brand has grown into a staple for celebrities and fashion-forward customers worldwide. JGR & STN has a strong online presence and is also stocked in major retailers across Australia and the United States. Team members join a fast-paced, creative environment with opportunities to contribute directly to the brand’s global growth and customer experience.
- **Role Description**
- The Ecommerce Operations Manager is a part time short term contract, on-site role based on the Gold Coast. This role oversees day-to-day online store operations, including product listings, inventory management, pricing updates, and ensuring accurate and timely information across all ecommerce channels.
- The Ecommerce Operations Manager monitors site performance and sales data, identifies operational issues, and implements improvements to enhance conversion, customer experience, and profitability. The role also collaborates with marketing, customer service, to support campaigns, promotions, and consistent brand representation online.
- **Qualifications**
- Experience managing ecommerce operations, including product catalog management, inventory control, and order fulfillment.
- Strong skills in using ecommerce platforms (e.g., Shopify or similar), payment gateways, and third-party integrations.
- Ability to interpret sales, traffic, and conversion data to identify trends and drive operational improvements.
- Knowledge of logistics, shipping processes, and returns handling in a fashion or retail environment.
- Excellent organizational and time-management skills, with attention to detail in fast-paced settings.
- Effective communication and collaboration skills to work with cross-functional teams and external partners.
- Previous experience in fashion, retail, or consumer brands is highly desirable.
- Relevant tertiary qualification in business, commerce, supply chain, or a related field is an advantage.