Ecommerce Specialist
- company
- Ecosa
- location
- Pasig, National Capital Region, Philippines
- posted
- 19 Jun
- **The Role**
- Working within the eCommerce & UX team, you will own three core areas: search & merchandising, product recommendations, and product data and attributes. You will collaborate with cross-functional teams to deliver accurate product content, execute effective search and merchandising strategies, and drive performance improvements across the Ecosa online store.
- **Key Responsibilities**
- As the eCommerce Specialist, you’ll oversee and support the planning, execution, and optimisation of the Ecosa e-commerce platforms.
- A day in the life of Ecosa’s E-commerce Specialist may look like this:
- Manage search rules and optimisation to improve product discoverability and relevance.
- Define and implement merchandising strategies with a balance of commercial performance and business priorities.
- Manage campaign merchandising rules and oversee execution across product categories.
- Develop and oversee the product recommendation strategy, including logic and rules to enhance personalisation.
- Partner with IT to manage data requirements, ensuring new data feeds support search, merchandising, and recommendation logic.
- Monitor and report on search, merchandising, and recommendation behaviours to drive continuous improvement.
- Support the Searchspring migration, including configuration, rule transfer, and QA to ensure continuity of search and merchandising performance.
- Prepare copy briefs for new products, collaborating with marketing and product teams to ensure compelling and accurate PDP content.
- Review and contribute to optimising PDP content — including copy, imagery, and assets — to enhance engagement and drive conversion.
- Oversee and approve SKU and attribute setup in collaboration with IT and product teams, ensuring accuracy and consistency.
- Lead attribute management, ensuring consistent product data and optimisation for navigation and filtering.
- Support the eCommerce Manager in managing and optimising existing Yotpo review modules to enhance customer-generated content and trust signals.
- Support the eCommerce Manager and SEO manager in refining the information architecture (IA) to support intuitive navigation and discoverability.
- Collaborate with the eCommerce Coordinator on QA processes and content standards, ensuring shared alignment on optimisation priorities and best practices.
- Provide regular performance updates to the eCommerce Manager, drawing on Searchspring and Contentsquare data to highlight trends, issues, and optimisation opportunities.
- **Qualifications:**
- 2–3 years of experience in an eCommerce, digital merchandising, or online retail role.
- Hands-on experience with a search and merchandising platform (Searchspring, Klevu, Algolia, or similar).
- Strong analytical skills with experience interpreting site performance data.
- Excellent attention to detail and ability to manage multiple workstreams simultaneously.
- **Preferred:**
- Experience with PrestaShop, Contentsquare, or AB Tasty.
- Understanding of SEO fundamentals, particularly as they relate to product attributes, metadata, and site architecture.
- **Why work for Ecosa?**
- Ecosa is an eCommerce company dedicated to transforming our customers' lives through their sleep. With a big focus on sustainability, we create sleep and home products that are proven to enhance sleep quality and take care of our planet. Founded in Australia in 2015, we have been lucky to serve over 300,000 happy customers in Australia, New Zealand, USA, Canada, and Hong Kong.
- At Ecosa, we care about better sleep. We want you to arrive at work well-rested, so we've implemented a flexi-time scheme that means you can arrive at work when you're ready. We are looking for people who want to make a positive impact on the world, have an entrepreneurial spirit that sparks creativity and a mind that thinks outside the box. We aim to empower all our employees to make decisions that can help shape the future of Ecosa.
- **Benefits**
- Competitive Salary
- Retirement Plan
- Leave Credits All Convertible to Cash
- HMO Plan + 2 Dependents Fully Covered
- Generous Performance Bonuses
- Annual Company Outing
- Flexible Leaves
- Great Career Progression
- Casual Friday, Everyday!
- Ecosa is an equal opportunity employer and screens applications regardless of race, age, beliefs, sex, orientation, gender identity or disability. We are growing fast, and this is a unique opportunity to grow your career with us. If this sounds like you, we want you on our team!
- **Important Note:**
- Our affiliate company in the Philippines, Ecscale Solutions Inc., will be the reporting point for employees hired in the Philippines.