Head of E-Commerce (m/f/d)
- company
- Takko Fashion
- location
- Telgte, North Rhine-Westphalia, Germany
- posted
- 30 Jun
- **Das Erwartet Dich**
- As Head of E-Commerce, you are accountable for the commercial success, profitable growth and continuous development of Takko Fashion’s digital commerce business. You own the D2C e-commerce business across web and app and lead the end-to-end digital trading agenda, ensuring best-in-class customer experience, conversion, monetization and operational excellence across all digital touchpoints.
- **Responsibilities**
- **Your responsibilities:**
- Overall responsibility for our D2C e-commerce business (web & app) with full P&L ownership for revenue, margin, conversion, and ensuring profitable growth
- Definition and implementation of a consistent e-commerce and omnichannel strategy, including ownership of the digital trading agenda (trading calendar, onsite merchandising, promotions, conversion optimization)
- Management and continuous optimization of relevant KPIs such as revenue, AOV, conversion, traffic monetization, and inventory performance
- Further development of our e-commerce platform and app through CRO, A/B testing, personalization, automation and usage of GenAI
- Management of geographical expansion and localization of e-commerce in Takko Fashion’s target markets
- Ensuring an excellent end-to-end customer journey in close collaboration with CRM, marketing, IT, logistics, and customer service – including loyalty integration and omnichannel services to increase customer lifetime value
- Building, leading, and developing our high-performing e-commerce team, managing external partners, and acting as a central interface between business and IT
- **Das Bringst Du Mit**
- University Degree in Business Administration, Business Informatics, Digital Business, or a comparable qualification
- Several years of leadership experience (10+ years) in e-commerce / digital commerce, including multiple years with direct P&L and revenue responsibility
- Proven track record in building and scaling a D2C and/or omnichannel business with a focus on profitable growth and customer experience
- In-depth expertise in digital trading, conversion optimization, onsite merchandising, and personalization in a retail environment
- Highly analytical mindset and strong command of modern e-commerce technologies, analytics, and testing frameworks (e.g., web analytics, BI tools, A/B testing, personalization solutions)
- Experience in leading cross-functional teams and managing complex interfaces between business, IT, marketing, and CRM
- Strong analytical and strategic capabilities combined with a pragmatic, hands-on leadership style and business-fluent German and English skills
- **Darauf Kannst Du Dich Freuen**
- **Sicherheit**
- Unbefristeter Arbeitsvertrag in einem seit über 40 Jahren erfolgreichen Handelsunternehmen und ein strukturierter Onboarding-Prozess, damit Du Dich vom ersten Tag an bei uns wohlfühlst.
- **Work-Life-Balance**
- Bis zu 60 % mobiles Arbeiten, 30 Urlaubstage plus frei am 24. und 31.12. und die Möglichkeit, Deinen Hund mitzubringen.
- **Weiterentwicklung**
- Regelmäßige Feedbacks, jährliche Entwicklungsgespräche, Trainings zur fachlichen und persönlichen Weiterentwicklung sowie regelmäßige Afterworks.
- **Gesundheitsmanagement**
- Jobbikeleasing, kostenlose Fitnessapps, vergünstigter Zugang zu Fitnessstudios, kostenlose Getränke, Grippeschutzimpfung und Gesundheitstage.
- **Finanzielle Vorteile**
- 20 % Personalrabatt, dreimal im Jahr 50 % Saisongutscheine, betriebliche Altersvorsorge, vermögenswirksame Leistungen und Zugang zu zahlreichen Mitarbeitervergünstigungen (Corporate Benefits).
- **Sozial engagiertes Unternehmen**
- Durch unseren Verein Takko hilft e.V., unsere Takko School in Indien, das Spenden der Erlöse unseres alljährlichen Musterteileverkaufs sowie unseren Einsatz für sichere Arbeitsbedingungen in den Produktionsländern leisten wir einen wertvollen Beitrag für ein gutes gesellschaftliches Miteinander.
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