Paid Media Operations Manager
- company
- Taikun Digital
- location
- Mexico
- posted
- 25 Aug
- We’re a performance creative + paid social and search agency working with DTC brands, and we’re hiring an Operations Manager (PPC & Paid Social) to own our delivery pipeline from intake to final execution.
- If you love structure, clarity, and making media buying and account management teams run smoother, this is for you.
- **What You’ll Be Responsible For**
- You will own the full operational flow across all Paid Search (PPC) and Paid Social accounts, serving as the operational backbone for our strategists and account managers:
- **Task Management & Execution Pipeline**
- Own account workflows: Oversee task management across all accounts, creating, assigning, scheduling, and following up on all deliverables.
- Translate direction: Convert client requests, meeting notes, and strategist direction into clear, structured tasks complete with owners, firm deadlines, and necessary context.
- Delegate & balance: Monitor team workloads, manage dependencies, and balance capacity across media buyers and specialists.
- Maintain momentum: Track upcoming deadlines to spot bottlenecks or delivery risks early and make sure nothing gets stuck.
- Workflow Coordination & Quality Assurance
- Manage core account processes: Coordinate key PPC and Paid Social workflows, including client onboarding, platform/asset access requests, tracking setup, campaign launches, and testing calendars.
- Cross-functional follow-up: Proactively follow up across internal teams and clients to ensure all required inputs are received on time so work moves forward seamlessly.
- System & SOP maintenance: Keep ClickUp, internal SOPs, and account documentation organized, accurate, and up to date.
- Visibility & Process Improvement
- Central hub: Serve as the central point of contact between strategists, media buyers, performance managers, and clients.
- Status tracking & escalation: Provide clear visibility into project status, overdue work, capacity concerns, and escalate issues only when necessary.
- Optimize operations: Notice gaps or inefficiencies in delivery workflows immediately and help standardize or improve processes.
- **You’re a Fit If You:**
- Have 3+ years in digital marketing operations, media agency project management, or delivery operations.
- Have experience coordinating teams, media buyers, or execution specialists in PPC and Paid Social environments.
- Are extremely detail-oriented and process-driven.
- Communicate clearly, confidently, and professionally in English (C1 level or higher required).
- Are comfortable pushing back internally and externally to protect deadlines and maintain standards.
- Notice inefficiencies immediately and proactively fix them.
- Don’t need daily direction to fully own a function.
- We’re looking for someone who can run the delivery machine so our strategists can focus on high-level growth strategy.
- **Why This Role Matters**
- Right now, project management and workflow oversight for PPC and Paid Social are spread across multiple strategists and team members. We need a single owner to centralize accountability, streamline campaign launches, improve delivery times, and protect leadership bandwidth as we scale.
- Ready for your next move? We’d love to hear from you! Please email hiring@taikundigital.com with your resume, LinkedIn link, and a short intro telling us why you're a fit for the role. Use the subject line: "Paid Media Operations Manager position."