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QA Automation Lead – Retail E-commerce

company
Galactic Minds INC
location
Mexico (remote)
work mode
remote
posted
27 May
  • **Retail Automation QE Lead**
  • **Mexico OR Costa Rica-Remote**
  • **Job Description**
  • We are looking for an experienced
  • **QA Lead**
  • with strong communication skills and hands-on expertise in driving quality engineering for large-scale
  • **retail**
  • and
  • **e-commerce platforms**
  • The ideal candidate is based in
  • **Costa Rica or Mexico**
  • can work closely with U.S. stakeholders, and has a proven background in leading QA teams, defining test strategies, and ensuring high-quality releases across web, mobile, and API channels.
  • **Key Responsibilities**
  • Lead QA activities across sprints including planning, estimation, execution, and reporting.
  • Define and implement test strategies for web, mobile, and backend/API applications.
  • Work directly with product owners, engineering teams, and business stakeholders—must communicate clearly and proactively.
  • Oversee and guide the QA team (onshore/offshore) on test coverage, prioritization, and defect management.
  • Ensure high-quality deliverables for retail/e-commerce flows: cart/checkout, payments, promotions, search, PDP, order management, etc.
  • Collaborate with automation engineers to integrate automated tests into CI/CD pipelines.
  • Drive root-cause analysis for production defects and contribute to continuous improvement.
  • Prepare daily/weekly QA metrics and sprint signoff documents.
  • **Required Skills & Experience**
  • **5–8+ years**
  • of QA experience with at least
  • **2+ years in a Lead role**
  • Strong experience in
  • **retail/e-commerce**
  • testing (web + mobile).
  • Excellent
  • **written and verbal communication skills**
  • ability to talk directly with U.S. clients.
  • Hands-on experience with API testing tools (Postman, REST Assured) and frontend/web testing.
  • Sound understanding of SDLC, Agile/Scrum, and QE best practices.
  • Experience with Jira, TestRail, Confluence, Zephyr, or similar tools.
  • Ability to create/maintain test plans, test cases, and QA documentation.
  • Good understanding of automation concepts; coding is a plus (Java/Python preferred).
  • Nearshore location
  • **(Costa Rica or Mexico)**
  • is mandatory
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