Senior Digital Merchandiser
- company
- Rituals
- location
- Amsterdam, NH, Netherlands, Netherlands
- posted
- 22 Jun
- As Rituals, our Digital Trading team is dedicated to creating an exceptional online shopping experience across our website and app. We’re looking for a Senior Digital Merchandiser with a commercial, data-driven mindset who blends strategic category management with hands-on digital merchandising to protect and grow commercial performance. You take ownership, love diving into the details, know everything about best-in-class merchandising, and move fast from data to action – always exploring new growth opportunities.
- **Key Responsibilities**
- In this role, you will:
- Own and execute a digital category strategy and define and report on KPIs.
- Drive commercial performance by turning KPI insights into fast trading/merchandising actions.
- Develop the merchandising strategy across key levers: sorting, ranking, search, recommendations, upsell, cross-sell and bundles.
- Make OOS-aware trading decisions to protect conversion and avoid customer dead ends when products go out of stock.
- Elevate the PDP strategy: content priorities, consistency and commercial storytelling
- Drive continuous optimization: turn data, customer insights and trends into A/B-tested improvements using CRO and merchandising tools.
- Own peak trading preparation and daily trading optimisation during the most important commercial periods of the year.
- Coordinate and/or lead commercial initiatives that drive business growth by defining clear business cases and requirements, and coordinating delivery with key stakeholders.
- Partner closely with Marketing, Content, Supply, Innoavation and Tech teams to ensure execution quality, alignment and timely delivery.
- *“At Rituals, Digital Merchandising goes beyond optimizing product placement – it’s about creating an inspiring experience that connects with our customers. If you thrive in a dynamic environment, are driven by data, and always on the hunt for growth opportunities, we can’t wait to see what you’ll bring!”*
- ***-- Michelle, Digital Trading Lead - Home, Body & Beauty --***
- 5+ years of experience in digital merchandising / digital trading / digital category management in a fast-paced e-commerce environment, with ownership of onsite performance outcomes.
- Strong hands-on experience with merchandising tooling (e.g. Algolia or comparable), and confident working with data daily (e.g. GA4, Power BI or similar).
- Strong stakeholder management and communication skills in English (written and verbal).
- Commercial, detail-oriented mindset with a drive to spot growth opportunities, thrive during high peak commercial moments, and challenge the way things are done.
- **Location and Working Conditions**
- At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.
- **The next steps are**
- Apply via our website (make sure you meet the requirements and tell us why you apply).
- Our recruiter will contact you within 10 working days.
- A first interview follows in our Central Head Office in Amsterdam.
- You do an online assessment.
- You have the second interview.
- In the event of a positive outcome, you will receive a proposal with the terms of employment.
- At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. Read more about our commitment here [**https://careers.rituals.com/en-NL/work-with-heart-and-soul/diversity-and-inclusion/**](https://careers.rituals.com/en-NL/work-with-heart-and-soul/diversity-and-inclusion/). We believe in the value of in-person collaboration and teamwork. Therefore, we work predominantly from the office.