eg
jobs/michael kors

Senior Manager, E-commerce

company
Michael Kors
location
Tokyo, Japan
work mode
hybrid
posted
26 May
  • **Senior Manager, E-Commerce**
  • Reporting to : E-Commerce Director
  • Department : E-Commerce
  • Direct Reports : 3-4 Members
  • Key Collaborators : Digital Marketing, Owned Site Operations
  • **About The Role:**
  • This role is responsible for driving sales planning, inventory management, pricing strategy, and sales action planning across Michael Kors' e-commerce business in Japan. You will manage sales, inventory, and gross margin across multiple channels — including owned EC, Outlet, and EC malls — while collaborating closely with MD, Retail, BP&A, Digital Marketing, and Logistics to maximize sales and improve inventory efficiency. We welcome candidates with direct e-commerce experience, as well as those from retail, apparel, fashion, or consumer goods backgrounds in sales management, inventory management, MD Planning, business planning, FP&A, or Demand Planning.
  • **What You’ll Do:**
  • **1. Sales Planning & Forecast / Action Planning**
  • Create and manage weekly and monthly sales forecasts across EC channels
  • Propose focus categories and key products based on sales and inventory performance
  • Report on sales status and action plans to BP&A (Business Planning & Analysis)
  • Collaborating with Digital Marketing on email, app, advertising, and site exposure strategies
  • **2. Inventory Planning & Management**
  • Develop seasonal EC sales plans and inventory plans
  • Arrange inventory based on inventory plans
  • Determine product launch timing for owned EC and EC malls
  • Manage EC inventory sell-through
  • Build and improve inventory accuracy processes
  • **3. Pricing & Margin Management**
  • Develop and execute OFF rate and pricing strategies to drive sell-through and sales targets
  • Design and implement pricing strategies to maximize AUR and GM
  • Execute inventory optimization in collaboration with BP&A, MD, and Retail
  • Ensure price consistency across stores, EC, and malls
  • **4. Cross-Functional Collaboration**
  • Partner with MD, Retail, BP&A, Finance, Digital Marketing, and Logistics
  • Manage internal alignment on product, inventory, pricing, and sales outlook
  • Create meeting materials, analysis reports, and ad-hoc reporting as needed
  • Lead cross-functional projects to drive EC sales performance
  • **5. Reporting & Process Standardization**
  • Operate and maintain dashboards visualizing sales, inventory, margin, and markdown
  • Standardize weekly forecast, inventory risk, and sales analysis reporting
  • Reduce ad-hoc decision-making and build reproducible team processes
  • **What You’ll Bring:**
  • We’re looking for someone with the following experience and skills — but these aren’t set in stone. If you bring something extra to the table, we’d love to hear from you!
  • Experience in sales management, inventory management, or business management in retail, apparel, fashion, FMCG, or e-commerce
  • Experience in MD, Merchandising Planning, Allocation, Demand Planning, Sales Planning, FP&A, or Business Planning
  • Experience in sales, inventory, and gross margin analysis using Excel or similar tools
  • Experience collaborating across multiple departments to identify issues and propose solutions based on data
  • Ability to assess challenges in sales planning from the perspective of inventory, pricing, and product assortment
  • **We’d Love to See:**
  • Experience in e-commerce, EC malls, or owned site operations
  • Experience managing sales and inventory for Outlet, Sale, or Markdown products
  • Experience in apparel, bags, accessories, or luxury goods
  • Cross-functional experience with MD, Retail, Finance, or Marketing
  • Experience with pricing and markdown strategies using AUR, GM, COGS, and OFF rate
  • Experience with BI tools, dashboards, or reporting tools
  • Business-level English proficiency
  • **You Would Be Ideal:**
  • Goes beyond numbers to understand why products are selling or not selling
  • Connects product, inventory, pricing, and sales into a coherent view
  • Moves forward with hypotheses even when data is imperfect
  • Translates strategy into realistic actions while engaging cross-functional partners
  • Balances hands-on execution with process building and standardization
  • Thinks beyond EC to consider store operations and company-wide inventory strategy
  • **Why Join Us:**
  • Contribute to sales and inventory strategies across EC, stores, and malls
  • Gain broad exposure to sales forecasting, inventory management, pricing strategy, and margin management
  • Drive business outcomes in collaboration with MD, Retail, BP&A, and Digital Marketing
  • Play a key role in building operational processes during an exciting growth phase
  • Go beyond EC operations to shape business planning, inventory strategy, and pricing strategy
  • **MK Perks:**
  • **Cross-Brand Discounts & Private Employee Sales**
  • – Enjoy exclusive savings across all Capri brands.
  • **Annual Leaves (Paid Time Holiday)**
  • – Recharge with paid time off throughout the year.
  • **Internal Mobility Across Capri Brands**
  • – Explore new career paths within the broader Capri network.
  • **Hybrid Working Model**
  • – work at home one day per week for optimal flexibility.
  • **Employee Assistance Program**
  • – Confidential support for mental, emotional, and financial wellbeing.