Drift
visit →Convert Website Visitors Into Pipeline
Drift runs an AI chat agent on B2B and considered-purchase ecommerce sites, qualifying visitors in real time and routing high-intent buyers to sales reps or booking meetings directly. The agent pulls from CRM and site context to personalize conversations by account, industry, or campaign source. Built for revenue teams at mid-market and enterprise brands where average order value justifies live sales involvement rather than self-serve checkout flows.
> what it does for ecommerce
- Qualifies visitors via conversational AI tied to CRM account data
- Routes high-intent buyers to live reps or meeting booking
- Personalizes greetings by campaign source, industry, or account tier
- Captures intent signals from chat for sales follow-up
- Integrates with Salesforce, Marketo, and ABM platforms