Use case · Conversion
Conversational commerce tools.
29 tools, 28 apps and 1 MCP server, assigned to this use case by a written definition. 16 of them are built mainly for this job. Filter by type, the platforms they work with and pricing.
- tools listed
- 29
- built mainly for this job
- 16
- apps
- 28
- MCP servers
- 1
29 tools
Showing 1 to 20 of 29, ordered by main purpose first
How results are ordered
Tools whose main purpose is this job come first, then tools where it is a documented feature. Alphabetical within each. This is not a ranking of quality.
There are no paid placements on use-case pages, and no ratings.
alby
AppAn AI agent for online stores that answers product questions, gives recommendations and comparisons, and handles order, return and policy support.
Main purposeAI agent answers pre-purchase product questions on product detail pages and search using catalog data.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
Alhena AI
AppAI agent platform for online stores that handles shopper support and product discovery chat, voice and social replies, plus tracking of brand visibility in AI search engines.
Main purposeRuns an onsite AI shopping agent that handles product discovery and recommends products to shoppers.
Shopify
Salesforce Commerce Cloud
- Pricing
- Free plan and paid plans
- Price
- From $199 a month
- Free plan
- Yes
- Free trial
- Not recorded
Angle
AppAI sales assistant widget for Shopify stores that answers shopper questions from the catalogue and policies and recommends products.
Main purposeStorefront conversational agent that guides shoppers from broad queries to a specific product.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
BIK
AppAgentic AI CRM for ecommerce brands that combines WhatsApp and Instagram marketing campaigns, AI helpdesk, product recommendations and customer data in one platform.
Main purposeRuns WhatsApp and Instagram commerce flows with AI replies and Shopify product recommendations inside chat threads.
- Pricing
- Free plan and paid plans
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
Chatty
AppAI sales agent, live chat and helpdesk inbox for Shopify stores that answers product questions, recommends products and handles support across chat, email and social channels.
Main purposeAI sales agent trained on the catalog answers product questions and triggers messages during checkout hesitation.
- Pricing
- Free plan and paid plans
- Price
- From $19.99 a month
- Free plan
- No
- Free trial
- Yes
Dialog
AppAI shopping agent for online stores that answers product questions on product pages, guides shoppers to products and surfaces insights from chats.
Main purposeOnsite chat agent recommends SKUs and guides shoppers toward checkout.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
iAdvize
AppAI shopping assistant that chats with store visitors, answers pre-purchase questions, recommends catalogue products and guides them to checkout.
Main purposeConversational agent on product pages answers pre-purchase questions and recommends SKUs to move shoppers toward checkout.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
Juphy AI
AppAI sales agent for Shopify stores that answers shopper questions, recommends products from the synced catalogue and hands complex cases to staff.
Main purposeOnsite AI sales assistant that answers product questions, recommends products and guides shoppers to checkout on Shopify storefronts.
- Pricing
- Paid
- Price
- From $79 a month
- Free plan
- No
- Free trial
- No
Manifest AI
AppAI agent platform for online stores that answers shopper questions, recommends products and resolves support queries across chat, WhatsApp, Instagram and email.
Main purposeAI shopping assistant on Shopify guides shoppers from vague intent to specific SKU recommendations before checkout.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
Manychat
AppChat marketing tool that automates DMs, comment replies and follow-ups on Instagram, TikTok, WhatsApp and Messenger, plus SMS and email, to capture leads and drive sales.
Main purposeAutomates buyer qualification, cart recovery and order flows in Instagram DMs, WhatsApp, Messenger and TikTok.
TikTok Shop
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
Noodle Seed
AppAI customer agents that answer product questions and complete actions like buying or booking on a website, in-product, and in ChatGPT and Claude.
Main purposeTurns a website into a chat assistant that answers product questions, recommends products and completes purchases or bookings.
- Pricing
- Free plan and paid plans
- Price
- Not recorded
- Free plan
- Yes
- Free trial
- No
Ochatbot
AppAI chatbot for online stores that answers product and order status questions, runs product finders and suggests upsells, with Shopify, BigCommerce, WooCommerce, Wix and Magento plugins.
Main purposeChat widget trained on the Shopify catalog surfaces product recommendations and guided product finders to convert shoppers.
- Pricing
- Free plan and paid plans
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
Rep AI
AppAI chat agent for online stores that detects shopper intent, answers product and order questions, recommends products and resolves support across web, email, social and WhatsApp.
Main purposeOnsite AI chat that answers product questions and routes high-intent shoppers toward checkout on Shopify storefronts.
- Pricing
- Free plan and paid plans
- Price
- From $23 a month
- Free plan
- No
- Free trial
- No
saywhatt
AppAI sales assistant that holds guided product conversations with shoppers on a store's site, WhatsApp, POS and support desk to recommend products and resolve tickets.
Main purposeRuns AI sales dialogues on the storefront that recommend products and guide shoppers toward purchase.
- Pricing
- Free plan and paid plans
- Price
- From $99 a month
- Free plan
- No
- Free trial
- No
TargetPilot
AppAI shopping assistant for online stores that answers shopper questions, compares products and makes personalised recommendations in multiple languages.
Main purposeOn-site AI shopping assistant that answers product questions, compares products and guides shoppers to purchase.
- Pricing
- Free plan and paid plans
- Price
- From $16.99 a month
- Free plan
- No
- Free trial
- No
VanChat
AppAI shopping assistant for Shopify stores that answers product, order and returns questions in chat and recommends products to shoppers.
Main purposeOnsite AI shopping assistant that answers product questions and recommends SKUs to drive purchase.
- Pricing
- Paid
- Price
- From $33 a month
- Free plan
- No
- Free trial
- No
Bayezon AI
AppAgentic commerce platform providing AI site search, conversational product discovery, recommendations, merchandising and product data enrichment for retailers.
A documented featureOnsite conversational agents interpret shopper intent and recommend matching SKUs toward purchase.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
BestChat
AppAI chatbot and live chat widget for online stores, answering pre-sale and order questions, recommending products and handing conversations to human agents.
A documented featureThe same widget handles pre-sale product questions such as sizing and availability using the Shopify product catalog.
- Pricing
- Free plan and paid plans
- Price
- Not recorded
- Free plan
- Yes
- Free trial
- Yes
AI site search and shopping assistant for online stores, with tools to track and improve how brands appear in ChatGPT, Gemini and Claude answers.
A documented featureOnsite assistant guides shoppers through multi-turn dialogue toward specific SKUs and answers pre-purchase questions.
- Pricing
- Not recorded
- Price
- Not recorded
- Free plan
- No
- Free trial
- No
eDesk
AppEcommerce helpdesk that centralises customer messages from stores and marketplaces in one inbox, with an AI agent, chatbot and review requests.
A documented featurePre-sales chat routes buying-intent conversations toward conversion and the chatbot handles guided purchases.
Amazon
- Pricing
- Paid
- Price
- From $39 a month
- Free plan
- Yes
- Free trial
- Yes
From the ecommerceguide dataset
Conversational commerce tools in numbers
Calculated from all 29 tools on this page's list. Percentages are of the group named.
How tools are assigned to a use case
What this page includes
Sells through a conversation: onsite AI shopping assistants that recommend products, and commerce on WhatsApp, SMS, Messenger or voice that takes a shopper towards checkout.
Not included: Support-only help desks and ticketing. Generic chatbot builders with no product or checkout workflow.
How the assignment is made
Each use case has a written definition of what qualifies and what does not. A language model (Claude) reads each tool's listing, its summary and, for MCP servers, the verified integrations and tasks, and assigns it only where the definition fits. It sees no earlier assignments. 670 tools were classified, most recently in Sept 2026.
Main purpose or a feature
“Main purpose” means doing this job is what the tool is for. “A documented feature” means a named feature does the job but the tool's main purpose is something else. Anything weaker is left out. A tool can appear in at most three use cases.
What has to be true first
A tool appears here only once it is listed in its own section: MCP servers after their repository or documentation is verified, apps after their site and listing are reviewed. A use case gets its own page only with at least 10 such tools.
What the facts show
For apps, the pricing model and free plan or trial as recorded from the app's pricing page. For MCP servers, how they run, how they authenticate and who maintains them. “Works with” for apps comes from the listing's own text and is not a tested integration.
Order and corrections
Main-purpose tools first, then alphabetical. No paid placements and no ratings. Corrections: hello@ecommerceguide.com.