eg
jobs/foxelli group

E-commerce Technical Assistant (AI & Shopify)

company
Foxelli Group
location
South Africa (remote)
work mode
remote
posted
15 Jun
  • At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
  • If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
  • **THE ROLE**
  • We're looking for an
  • **E-commerce Technical Assistant (AI & Shopify)**
  • to support our IT Specialist and help with the day-to-day execution of taking care of our e-commerce business / AI tools, and systems.
  • You'll help manage Shopify, maintain automations, handle access across our tools, and keep our SaaS subscriptions in check.
  • This is not a developer role. You don't need to code from scratch.
  • But you do need to be genuinely tech-savvy - someone who figures things out, builds with AI tools, and keeps everything running clean behind the scenes.
  • This role comes with
  • **flexible working hours**
  • there's no clocking in and out, and no rigid schedule to stick to. What matters is that the work gets done and done well. If structure and fixed hours are what you thrive on, this probably isn't the right fit.
  • What
  • *is*
  • expected is that you can
  • **pick up new tools fast, connect the dots between systems**
  • and adapt on the fly - because our stack evolves and you'll need to evolve with it.
  • If you love:
  • keeping systems organised and documented
  • digging into a tool and figuring out how they work
  • taking ownership of your work and seeing it through
  • breaking down complex things into simple language
  • using Claude, ChatGPT, and n8n to build automations, workflows, and scripts
  • And if you're someone who can make technical things feel simple and easy to understand, whether you're fixing a system issue or explaining it to a team member …
  • … you might be our person👀
  • **🚀 WHAT YOU'LL BE DOING**
  • **🛒 Shopify Administration**
  • Manage apps end-to-end: install, configure, test, document, and audit quarterly
  • Build and schedule recurring reports for marketing, finance, CS, and ops
  • Own staff permissions, troubleshoot app conflicts, and liaise with vendors
  • **⚙️ Shopify Flow Automation**
  • Build and maintain Flow automations: order tagging, customer segmentation, inventory alerts, fraud detection
  • Apply clean conditional logic across Shopify data objects - orders, customers, products, metafields
  • Document every workflow, test before going live, deactivate what's obsolete
  • **💻 Google Apps Script & API Integrations**
  • Maintain and extend scripts connecting Shopify, Google Sheets, Gmail, and other tools
  • Work with REST APIs - handling requests, headers, auth, and JSON parsing
  • Use AI to generate and iterate on code - then read it, verify it, and own what ships
  • Keep a clean script inventory: owners, triggers, and dependencies documented
  • **🔐 Access Management**
  • Provision and revoke access across all platforms - clean, logged, and on time
  • Maintain a central access matrix and run quarterly reviews
  • Enforce least-privilege, 2FA, and secure credential sharing via NordPass
  • **🔁 Recharge Subscription Flows**
  • Configure subscription products, billing cadences, and customer-facing flows
  • Build retention logic: cancellation surveys, winback offers, save-the-sale sequences
  • Test every customer journey end-to-end before launch
  • **🧑‍💼 Onboarding & Offboarding**
  • Set up new hires across every platform and revoke everything fast when someone leaves
  • Maintain role-based access templates so onboarding is never improvised
  • **💸 SaaS & Software Cost Management**
  • Own the subscription register: every tool, cost, renewal date, and owner in one place
  • Flag unused seats, price increases, and overlapping tools before Finance asks
  • Negotiate with vendors, cancel trials, and cut what isn't earning its cost
  • **🧠 WHAT YOU BRING**
  • You're probably someone who:
  • Has hands-on Shopify admin and Flow experience
  • Can read, debug, and maintain Google Apps Scripts
  • Understands REST APIs: requests, JSON, authentication
  • Has worked with Recharge or a similar subscription platform
  • Knows how access management, RBAC, SSO, and 2FA work in practice
  • Uses NordPass or equivalent and treats security as non-negotiable
  • Is genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check it
  • Can use AI effectively - prompting, iterating, and critically reviewing generated code
  • Documents everything
  • Communicates clearly in English with vendors, HR, and internal teams
  • Manages multiple moving parts
  • **FIXED SERVICE FEE**
  • **€800- €1300**
  • after taxes (depending on your
  • skills, competencies, and experience).
  • **PERKS & BENEFITS**
  • Complimentary gym memberships and company-sponsored outdoor adventures for
  • **your strength**
  • and to keep your physical well-being in check.
  • A personal development budget is at your disposal for
  • **your**
  • **personal and professional growth**
  • to ensure you keep growing continuously.
  • Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure
  • **you’re well-rested**
  • A budget for your home office setup so
  • **you’re comfortable**
  • working how you like and where you like.
  • Strong company
  • **culture**
  • **and**
  • a
  • **network**
  • of unique individuals
  • **that celebrate you**
  • Full flexibility with your schedule in a fully remote setting for
  • **your control**
  • of a working day, powered by Hubstaff for transparency and fairness.
  • **ELIGIBILITY & LOCATION REQUIREMENTS**
  • ❕This role is 100% remote
  • At Foxelli Group, we primarily operate in the Eastern European Time Zone (EET), which is
  • **UTC+2**
  • and
  • **UTC+3**
  • We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
  • **For full-time roles**
  • we expect hires to be available during
  • **at least 5 hours of typical working hours in the EET time zone**
  • to ensure effective collaboration and communication.
  • **Ready to lead Foxelli’s growth journey? Apply now!**

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