Lifecycle Marketing Expert - CRM
- company
- Mercor
- location
- Australia
- work mode
- remote
- posted
- 27 Aug
- **About The Job**
- **Mercor**
- connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
- **Benchmark**
- **General Catalyst**
- **Peter Thiel**
- **Adam D'Angelo**
- **Larry Summers**
- and
- **Jack Dorsey**
- **Position:**
- Marketing Expert — Lifecycle (AI Agent Environments)
- **Type:**
- **Contract**
- **Compensation:**
- **$60–$100/hour**
- **Location:**
- **Remote**
- **Role Responsibilities**
- Design task briefs based on actual lifecycle or CRM marketing work. Define the task's true test, including planted issues and strong practitioner decisions.
- Specify necessary documents, dashboards, personas, and tool states for realistic task versions.
- Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
- Review AI agent attempts and evaluate them against your standards.
- Diagnose issues from messy or conflicting data, prioritize, make tradeoffs, plan, execute, QA, reconcile, triage, escalate, research, evaluate, report, and orchestrate multi-step work across several tools.
- **Qualifications**
- **Must-Have**
- Hands-on practitioner experience in lifecycle, CRM, or retention marketing.
- Comfortable with an ESP, a CRM like Salesforce, and product analytics like Amplitude.
- Clear written reasoning to explain decision-making.
- **Preferred**
- Experience building AI training environments, RL environments, or simulated case studies.
- Rubric Academy or Rubric Bootcamp certification.
- **Screening**
- Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review.
- **Application Process (Takes 20–30 mins to complete)**
- Upload resume
- AI interview based on your resume
- Submit form
- **Resources & Support**
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: support@mercor.com
- *PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.*
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