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jobs/clean harbors

Senior E-commerce Business Analyst

company
Clean Harbors
location
Bengaluru, Karnataka, India
posted
11 Sept
  • **Job Title: Senior E-commerce Business Analyst**
  • **Experience: 6-10 Years**
  • **Location: Hebbal, Bengaluru (5 Days - Work from Office)**
  • **Working hours: 3.00 PM to 12.00 AM IST (Transportation Provided)**
  • **Project Ownership:**
  • As a Senior E-Commerce Business Analyst, owning end-to-end project delivery is a key priority. This includes leading discussions with Product Owners and IT teams, gathering and defining requirements, and ensuring successful implementation of solutions.
  • **Stakeholder & IT Alignment:**
  • Ensure strong collaboration and communication between Business, Product Owners, and IT teams. Act as the single point of accountability for requirement clarity and delivery alignment.
  • **E-Commerce Process Optimization & Governance:**
  • Develop deep expertise in e-commerce workflows and systems. Define, document, and improve processes to drive efficiency, scalability, and operational excellence.
  • **Testing & Quality Assurance:**
  • Ensure high-quality delivery through structured test case creation, UAT execution, and defect resolution.
  • **Leadership & Mentorship:**
  • Guide team members, establish best practices, and act as a functional leader within the organization.
  • **Self-Starter & Ownership Mindset:**
  • Proactively identify opportunities, drive initiatives, and deliver results with minimal supervision.
  • **Qualifications:**
  • Business-related bachelors degree
  • 6 to 10+ years of experience in Business Analysis, preferably in E-commerce or digital platforms
  • Strong experience working with Product Owners and IT Development teams
  • Proven experience in BRD creation, requirement gathering, and UAT execution
  • Experience with Magento, Salesforce, or other E-commerce platforms
  • Excellent verbal and written communication skills and ability to present to senior leadership
  • MS Office proficiency (Excel, Visio, Word, PowerPoint)
  • Strong project management and organizational skills
  • Advanced knowledge of business analysis practices and development/testing processes
  • Strong analytical skills, problem-solving aptitude, and attention to detail
  • Proven ability to manage multiple projects and priorities effectively
  • Must be a team player with strong collaboration skills in a fast-paced environment
  • Ideal candidates should have progressively handled increasing levels of responsibility
  • **Key Responsibilities:**
  • Own and lead all
  • **project and enhancement discussions with Product Owners (IT), IT teams, and Business stakeholders**
  • Drive requirement gathering by engaging with stakeholders to understand business needs, challenges, and objectives.
  • Create detailed
  • **Business Requirement Documents (BRDs)**
  • and Functional Specifications.
  • Conduct
  • **BRD walkthroughs**
  • with stakeholders and IT teams to ensure clarity, alignment, and sign-off.
  • Translate business requirements into clear, actionable deliverables for IT development teams.
  • Act as the
  • **bridge between Business, Product Owners, IT teams and other cross functional teams**
  • throughout the project lifecycle.
  • Create detailed
  • **test cases and test scenarios**
  • aligned with business requirements.
  • Lead and own
  • **User Acceptance Testing (UAT)**
  • including defect tracking and resolution.
  • Coordinate with IT, stakeholders, and business teams to ensure timely delivery of projects.
  • Track project progress, dependencies, risks, and issues, and proactively drive resolution.
  • Act as a
  • **process specialist**
  • understanding end-to-end e-commerce workflows and identifying improvement opportunities.
  • Drive process optimization and recommend scalable solutions for business challenges.
  • Guide and mentor junior analysts and team members, ensuring adherence to best practices.
  • Act as a
  • **functional lead/SME**
  • ensuring consistency and quality across deliverables.
  • Work independently as a
  • **self-starter**
  • taking ownership of initiatives with minimal supervision.
  • Prepare and deliver presentations to senior leadership and stakeholders.
  • Support release activities, validation, and post-implementation follow-ups.
  • Act as a central POC for identifying and driving solutions by proactively engaging and collaborating with cross-functional teams across the organization, ensuring clear, effective communication and alignment to achieve timely outcomes.

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