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Senior Ecommerce Trading & Growth Manager (Shopify)

company
PHIX
location
Philippines (remote)
work mode
remote
posted
14 Jun
  • **Senior Ecommerce Trading & Growth Manager (Shopify)**
  • **Location:**
  • Remote
  • **Type:**
  • Full-Time
  • **Company:**
  • PHIX
  • PHIX is a fast-growing international fashion brand inspired by the spirit of the 60s and 70s.
  • Known for premium tailoring, sharp silhouettes and a distinctive rock-and-roll aesthetic, PHIX sells globally across the UK, Europe, USA and Rest of World.
  • We are looking for a highly commercial, hands-on Senior Ecommerce Trading & Growth Manager to help drive growth across the PHIX website.
  • This is not a basic website admin role. We are looking for someone who understands ecommerce trading, Shopify, digital merchandising, customer journeys, conversion rate optimisation and commercial performance.
  • You will work directly with the Founder and collaborate closely with marketing, creative, CRM, customer service and development teams.
  • **Key Responsibilities**
  • Own the day-to-day trading performance of the PHIX website
  • Manage homepage merchandising, collection ordering and product visibility
  • Launch new collections, campaigns and collaborations
  • Improve conversion rate, average order value and revenue per visitor
  • Analyse customer behaviour and identify website friction points
  • Optimise product pages, collection pages, landing pages, navigation, search and filtering
  • Monitor best sellers, slow sellers, stock opportunities and product performance
  • Produce weekly ecommerce trading and performance reports
  • Use Shopify, GA4 and other analytics tools to identify growth opportunities
  • Review customer feedback, returns data and customer service insights
  • Build a roadmap of website improvements and CRO opportunities
  • Work with developers, marketing and creative teams to execute improvements
  • Identify opportunities to use AI tools, automation and Shopify apps to improve workflow and performance
  • **What We’re Looking For**
  • 3+ years experience in ecommerce, ecommerce trading, digital merchandising or ecommerce growth
  • Strong Shopify experience
  • Fashion, apparel, lifestyle or premium consumer brand experience preferred
  • Good understanding of conversion rate optimisation and customer journey improvement
  • Strong commercial awareness and analytical ability
  • Experience using GA4 or ecommerce analytics tools
  • Strong attention to detail
  • Excellent written and spoken English
  • Highly organised, proactive and comfortable working independently
  • Interest in AI tools, automation and ecommerce technology
  • **Nice to Have**
  • Shopify Plus experience
  • Klaviyo experience
  • Experience with Hotjar, Microsoft Clarity or A/B testing tools
  • International ecommerce experience
  • Experience working with premium fashion, menswear, streetwear or lifestyle brands
  • **The Ideal Candidate**
  • You are commercially minded, hands-on and proactive.
  • You enjoy improving websites, analysing data, spotting opportunities and making changes that directly improve performance.
  • You understand that ecommerce is both brand and numbers: the website needs to feel premium and desirable, but it also needs to convert, increase AOV and drive revenue.
  • You do not wait to be told what to do. You take ownership, make recommendations and enjoy seeing the commercial impact of your work.
  • **Why Join PHIX?**
  • Fully remote role
  • Work directly with the Founder
  • Genuine ownership and autonomy
  • Fast-growing international fashion brand
  • Exposure to major music, fashion and cultural collaborations
  • Fast-moving, ambitious and creative environment
  • Long-term growth opportunity
  • If you are excited by fashion, ecommerce, Shopify and growth, we’d love to hear from you.

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