Sr. Director of eCommerce (Site experience)
- company
- Walmart
- location
- Mexico City Metropolitan Area, Mexico
- posted
- 10 Jul
- **Objective**
- Drive sustainable eCommerce category growth by optimizing the customer navigation experience, managing digital assets, and coordinating with the Kiosks channel to ensure consistent omnichannel execution aligned with Walmart's business objectives.
- **Key Responsibilities**
- Define and execute the commercial strategy for digital channels.
- Drive growth in sales, traffic, conversion, average ticket, and profitability.
- Lead cross-functional collaboration with Merchandising, Marketing, Operations, Finance, and Growth teams.
- Leverage customer insights to develop promotional and personalization strategies.
- Optimize the digital shopping journey and customer experience.
- Identify automation and innovation opportunities to improve efficiency.
- Manage business performance, forecasting, risks, and growth opportunities.
- Develop new revenue and growth initiatives leveraging Walmart’s ecosystem.
- Ensure seamless omnichannel execution across digital and kiosk channels.
- Monitor and improve key business and customer metrics.
- Candidate's Profile
- Bachelor’s degree with strong background in eCommerce, digital business, and/or retail.
- Proven track record leading large-scale commercial growth initiatives.
- Solid understanding of eCommerce KPIs, digital performance, and Retail Media.
- Experience managing budgets, forecasts, and
P&l
- Excellent communication, leadership, and stakeholder management capabilities.
- Strategic thinker with a strong execution mindset.
- Fluent in English and Spanish (mandatory).
- *“En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no discriminamos por ningún motivo, incluyendo género, edad, origen étnico, apariencia física, estado civil, condiciones de salud por VIH o cualquier enfermedad, situación socioeconómica, discapacidad, orientación sexual, identidad o expresión de género por ello durante el proceso de atracción y selección no solicitaremos información personal, fotografías o análisis clínicos de ningún tipo. Los datos personales del candidato o candidata no son relevantes durante el proceso de entrevista ni para la selección final. En Walmart de México y Centroamérica nos comprometemos con nuestros asociados para que encuentren día a día en el trabajo un ambiente de respeto, libre de discriminación y acoso sexual.”*
More ecommerce jobs from Walmart
- (USA) Senior Manager, Technology Operations – eCommerce Cross Border - Customer & Seller Experience, Bentonville, AR, US
- Manager, Technology Operations - Site Merchandising Applied AI and Tools, Bentonville, AR, US
- (USA) Senior Manager, Data Science – eCommerce Strategy, Bentonville, AR, US
- Staff, Data Scientist - eCommerce Strategy, Bentonville, AR, US
- • Senior Manager, Product Strategy & Operations - eCommerce, Bentonville, AR, US
- Manager, Site Merchandising, Bentonville, AR, US