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AI app

Kount

Fraud prevention for online stores that scores orders in real time and automates approve, decline, refund and cancellation decisions.

  • Customer support
  • Analytics
  • Freemium

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ecommerceguide summary

Kount screens orders on Shopify stores, scoring high-risk transactions in real time with adaptive AI and data analytics. It automates approve and decline decisions, order refunds and cancellations, and lets staff set business policies and risk thresholds. The app is published by Kount, an Equifax Company, and integrates with Shopify Flow and Shopify Admin. Listed on the Shopify App Store as free to install, with additional charges possible.

Why it stands out

Published on the Shopify App Store by Kount, an Equifax Company, with Shopify Flow and Shopify Admin integrations.

What Kount does

ecommerceguide editorial
  • Analyses high-risk orders in real time with adaptive AI
  • Automates approve and decline decisions, refunds and cancellations
  • Integrates with Shopify Flow and Shopify Admin
  • Custom business policies and risk thresholds set by the merchant
  • Published by Kount, an Equifax Company, on the Shopify App Store
  • Free to install, with additional charges possible

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Shopify store selling high-value electronics

    Staff review flagged orders by hand before releasing them to fulfilment

    Intended outcomeKount scores orders in real time and applies approve or decline decisions against the thresholds set for the store

  2. Shopify merchant dealing with chargebacks on repeat suspicious orders

    Refunds and cancellations on risky orders are handled manually after checkout

    Intended outcomeKount automates refund and cancellation actions, with Shopify Flow triggering the steps in the store's workflow

  3. Shopify store with different risk appetites by product line

    One blanket fraud rule declines orders the team would rather accept

    Intended outcomeRisk thresholds and business policies are customised so scoring reflects the store's own rules

Who it suits

ecommerceguide editorial

Best for

You run a Shopify store, want AI order scoring with automated approve, decline, refund and cancellation actions through Shopify Flow, and can work with usage-based charges on top of a free install.

Probably not for

You are not on Shopify, need published per-order pricing rather than "additional charges may apply", or want a chargeback liability guarantee, which Riskified's listing covers.

Business size
Any stageThe Shopify listing states free to install with additional charges, and names no revenue or order requirement.

Kount pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Freemium

Often used alongside

ecommerceguide editorial

Categories and use cases