AI app
Kount
Fraud prevention for online stores that scores orders in real time and automates approve, decline, refund and cancellation decisions.
Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing
ecommerceguide summary
Kount screens orders on Shopify stores, scoring high-risk transactions in real time with adaptive AI and data analytics. It automates approve and decline decisions, order refunds and cancellations, and lets staff set business policies and risk thresholds. The app is published by Kount, an Equifax Company, and integrates with Shopify Flow and Shopify Admin. Listed on the Shopify App Store as free to install, with additional charges possible.
Why it stands out
Published on the Shopify App Store by Kount, an Equifax Company, with Shopify Flow and Shopify Admin integrations.
What Kount does
ecommerceguide editorial- Analyses high-risk orders in real time with adaptive AI
- Automates approve and decline decisions, refunds and cancellations
- Integrates with Shopify Flow and Shopify Admin
- Custom business policies and risk thresholds set by the merchant
- Published by Kount, an Equifax Company, on the Shopify App Store
- Free to install, with additional charges possible
How ecommerce teams could use it
ecommerceguide editorialIllustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.
Shopify store selling high-value electronics
Staff review flagged orders by hand before releasing them to fulfilment
Intended outcomeKount scores orders in real time and applies approve or decline decisions against the thresholds set for the store
Shopify merchant dealing with chargebacks on repeat suspicious orders
Refunds and cancellations on risky orders are handled manually after checkout
Intended outcomeKount automates refund and cancellation actions, with Shopify Flow triggering the steps in the store's workflow
Shopify store with different risk appetites by product line
One blanket fraud rule declines orders the team would rather accept
Intended outcomeRisk thresholds and business policies are customised so scoring reflects the store's own rules
Who it suits
ecommerceguide editorialBest for
You run a Shopify store, want AI order scoring with automated approve, decline, refund and cancellation actions through Shopify Flow, and can work with usage-based charges on top of a free install.
Probably not for
You are not on Shopify, need published per-order pricing rather than "additional charges may apply", or want a chargeback liability guarantee, which Riskified's listing covers.
- Business size
- Any stageThe Shopify listing states free to install with additional charges, and names no revenue or order requirement.
Kount pricing
From the vendorAs published by the vendor. Prices change, so confirm on the vendor's site before buying.
- Model
- Freemium
Often used alongside
ecommerceguide editorialGorgiasConversational AI platform for ecommerce, automating support and driving sales.Why togetherGorgias handles the customer conversations and Shopify order context behind orders Kount declines or cancels.
eDesk ‑ AI, Helpdesk & ChatAI-powered customer service designed for eCommerce.Why togethereDesk centralises store and marketplace messages, so queries about orders Kount has declined land in one inbox.
Categories and use cases
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Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
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