Agency Support Project Intern (E-Commerce) - 2026 Start (BS/MS)

• **Responsibilities**
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
• The Agency Support team plays a key role in enabling TikTok Shop’s agency ecosystem in Vietnam, working closely with MCNs (Multi-Channel Networks), TSPs (TikTok Shop Partners), and TAPs (TikTok Affiliate Partners) to support scalable growth on the platform.
• This role focuses on maintaining operational excellence across agency workflows by supporting day-to-day partner operations, ensuring campaign readiness and smooth execution, managing voucher creation and activation to drive campaign performance, maintaining accurate and timely reporting to track agency performance and key metrics, and handling as well as resolving operational tickets efficiently to minimize disruption.
• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• **Responsibilities:**
• Provide operational support to enhance team efficiency and ensure smooth day-to-day agency operations
• Support the development and execution of initiatives to expand agency coverage and performance
• Assist in data analysis, reporting, and data management to generate insights that inform strategic decisions
• Contribute to building and maintaining a centralized knowledge base, including FAQs and SOP updates
• Collaborate with team members to consolidate insights and best practices for continuous improvement
• **Qualifications**
• Minimum

Qualifications

• Currently enrolled in a university program
• Demonstrates a proactive attitude with a willingness to learn, take initiative, and contribute to business development efforts
• Strong team player with the ability to collaborate effectively and support team objectives in a dynamic environment
• Tech-savvy, with proficiency in using digital tools for research, communication, and data analysis, and openness to learning new technologies
• **Preferred Qualifications:**
• Adaptable and able to thrive in a fast-paced, evolving environment, with flexibility in handling changing tasks and priorities
• Strong communication skills, with the ability to clearly convey ideas and engage with stakeholders across various channels
• Strong research and analytical skills, with the ability to gather insights from multiple sources and translate them into actionable recommendations
• If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
• Job Information
• **About TikTok**
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.