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Loop Subscriptions

Shopify subscription app for managing recurring orders, with a customer portal, cancellation flows, failed payment recovery, bundles and subscription analytics.

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  • Paid

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ecommerceguide summary

Loop Subscriptions manages recurring orders for Shopify stores, covering a self-serve customer portal, cancellation flows with save offers, smart dunning for failed payments, subscription bundles and subscription analytics. Loop Solutions offers free migration from apps including Recharge and Skio. An MCP connector lets merchants query live subscription data, such as churn and payment recovery, from Claude or ChatGPT, read-only. Starter costs $99 a month plus a 1.0% transaction fee, with a 14 day free trial.

Why it stands out

Loop publishes an MCP connector so merchants can query live subscription analytics read-only from Claude or ChatGPT.

What Loop Subscriptions does

ecommerceguide editorial
  • Shopify-only subscription app built by Loop Solutions
  • Self-serve customer portal, cancellation flows and smart dunning management
  • Build-your-own and preset bundles, plus checkout upgrades on Shopify Plus
  • MCP connector answers subscription questions in Claude and ChatGPT, read-only
  • Starter $99/month plus 1.0% transaction fee, $0 per-order fees
  • Pro at $399/month adds dedicated CSM, API and webhooks access
  • Enterprise tier priced on request with negotiable transaction rate
  • Free migration; Starter lists 30+ integrations

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Shopify coffee or supplements brand selling subscribe-and-save replenishment

    Subscribers cancel in the portal and cards decline on renewal

    Intended outcomeLoop runs personalised cancellation flows with save offers and retries failed payments through smart dunning

  2. Shopify store moving subscribers off Recharge or Skio

    Existing subscriptions, portal and flows need rebuilding on a new app

    Intended outcomeLoop handles the migration, rebuilds the portal and flows, and validates subscriptions before go-live

  3. Retention team on a Shopify store already using Claude or ChatGPT

    Questions about churn, payment recovery and cohorts come up between reporting cycles

    Intended outcomeLoop's MCP connector returns live subscription data in the chat, read-only, alongside the in-app analytics

Who it suits

ecommerceguide editorial

Best for

You run subscriptions on Shopify and want a customer portal, cancellation flows, dunning and bundles from $99 a month, with migration handled by Loop.

Probably not for

You are not on Shopify, need a free plan, or will not pay a 1.0% transaction fee on top of the $99 monthly Starter price.

Business size
Any stagePlans run from $99 a month for brands launching subscriptions up to a negotiated Enterprise tier, with no stated revenue bound.
Verticals
DTC beauty and cosmetics, Food and beverage, Health and wellness, Pets

Loop Subscriptions pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Paid

Often used alongside

ecommerceguide editorial

Categories and use cases

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Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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