Skip to content

Use case · Retention

AI loyalty and retention tools.

16 apps assigned to this use case by a written definition. 5 of them are built mainly for this job. Filter by type, the platforms they work with and pricing.

tools listed
16
built mainly for this job
5

16 tools

Showing 1 to 16 of 16, ordered by main purpose first

How results are ordered

Tools whose main purpose is this job come first, then tools where it is a documented feature. Alphabetical within each. This is not a ranking of quality.

There are no paid placements on use-case pages, and no ratings.

  1. All-in-one Shopify marketing platform combining loyalty rewards, product reviews, memberships and email, SMS, WhatsApp and push campaigns with automation workflows.

    Main purposeRuns loyalty points, memberships, referral and affiliate programs plus win-back flows.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    From $19 a month
    Free plan
    Yes
    Free trial
    Yes
  2. Shopify app combining a loyalty and store credit programme with Facebook and Google retargeting ads, Instagram DM automation and AI weekly insight reports.

    Main purposeStore credit and tiered rewards program with churn-risk flagging and points redemption at checkout.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    Not recorded
    Free plan
    Yes
    Free trial
    Yes
  3. Shopify app combining a VIP loyalty and store credit rewards programme with customer segmentation and retargeting audiences for repeat purchases.

    Main purposePoints-based loyalty programs, member tiers and win-back/repeat-purchase campaigns.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  4. AI-assisted Shopify loyalty app that sets up points, VIP tiers, referrals and campaigns from store data and shows loyalty widgets across the storefront.

    Main purposeGenerates and runs points, VIP tier and referral programs for retention.

    • Shopify logoShopify
    Pricing
    Free
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  5. Customer engagement platform that unifies Shopify customer, order and POS data to run loyalty programmes, lifecycle journeys and targeted marketing.

    Main purposeRuns omnichannel loyalty programs and unified loyalty profiles with CLV focus.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  6. Suite of Shopify apps for subscriptions, memberships, loyalty and rewards, product bundles and upsells, plus pickup and delivery scheduling.

    A documented featureIncludes native loyalty points, referrals, redemption rules and paid memberships.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  7. Returns and exchange automation for online stores, handling pickups, labels, refunds and store credits with AI tools to reduce returns and RTO.

    A documented featureDocumented loyalty rewards tied to return behavior as part of the platform.

    • Shopify logoShopify
    Pricing
    Paid
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  8. Customer engagement platform combining a CDP, AI personalisation, site search and journey orchestration across web, email, SMS, WhatsApp and app channels.

    A documented featureBuilt-in models predict churn risk and purchase intent for retention targeting.

    Pricing
    Not recorded
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  9. Marketing platform that syncs Shopify store data to run segmented email, SMS and WhatsApp campaigns, automated flows, forms and push notifications.

    A documented featureDocumented predictive scoring of churn risk, CLV and next order date for retention targeting.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  10. Shopify subscription app for managing recurring orders, with a customer portal, cancellation flows, failed payment recovery, bundles and subscription analytics.

    A documented featureDocumented churn-reduction and segmented win-back campaigns with cohort churn analytics.

    • Shopify logoShopify
    Pricing
    Paid
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  11. Customer marketing platform for Shopify stores combining product reviews, loyalty points, referrals, quizzes and surveys, with AI review summaries and keywords.

    A documented featureRuns points-based tiered loyalty programs and dual-sided referral campaigns.

    • Shopify logoShopify
    Pricing
    Paid
    Price
    From $19 a month
    Free plan
    No
    Free trial
    No
  12. All-in-one Shopify marketing app combining pop-ups, spin-to-win lead capture, email and SMS automation, social proof, cart recovery and checkout upsells.

    A documented featureDocumented retention and repeat-purchase/loyalty module bundled in the app.

    • Shopify logoShopify
    Pricing
    Free plan and paid plans
    Price
    From $9 a month
    Free plan
    No
    Free trial
    No
  13. Shopify subscription platform with a branded customer account portal, build-a-box bundles, loyalty rewards, referrals and subscription analytics.

    A documented featureIncludes built-in loyalty rewards tied to subscriber lifetime value.

    • Shopify logoShopify
    Pricing
    Paid
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  14. Retention platform for Shopify brands combining review collection, loyalty and referral programmes, and automated replenishment and win-back flows.

    A documented featureRuns points, VIP tiers and referral programs with repeat-purchase insights.

    • Shopify logoShopify
    Pricing
    Not recorded
    Price
    Not recorded
    Free plan
    No
    Free trial
    No
  15. Shopify subscription platform that manages subscriber billing and portals, with AI-optimised cancellation flows, winback emails and churn analytics.

    A documented featureRetentionEngine predicts per-subscriber churn risk and triggers retention offers automatically.

    • Shopify logoShopify
    Pricing
    Paid
    Price
    From $499 a month
    Free plan
    No
    Free trial
    No
  16. Retention platform for online stores that collects and displays reviews and UGC, runs loyalty and referral programmes, and tracks how AI engines recommend products.

    A documented featureRuns points-based loyalty and referral programmes with repeat-purchase reporting.

    Pricing
    Free plan and paid plans
    Price
    Not recorded
    Free plan
    No
    Free trial
    No

From the ecommerceguide dataset

Loyalty and retention tools in numbers

Calculated from all 16 tools on this page's list. Percentages are of the group named.

Tools listed
16
Built mainly for this job
5 31%
Apps with a free plan
2 13%

App pricing model

Percentages are of apps.

How tools are assigned to a use case

What this page includes

Loyalty and rewards programmes, referral programmes, churn prediction and repeat-purchase or win-back automation.

Not included: Email platforms whose only retention feature is a flow. Subscription billing.

How the assignment is made

Each use case has a written definition of what qualifies and what does not. A language model (Claude) reads each tool's listing, its summary and, for MCP servers, the verified integrations and tasks, and assigns it only where the definition fits. It sees no earlier assignments. 670 tools were classified, most recently in Sept 2026.

Main purpose or a feature

“Main purpose” means doing this job is what the tool is for. “A documented feature” means a named feature does the job but the tool's main purpose is something else. Anything weaker is left out. A tool can appear in at most three use cases.

What has to be true first

A tool appears here only once it is listed in its own section: MCP servers after their repository or documentation is verified, apps after their site and listing are reviewed. A use case gets its own page only with at least 10 such tools.

What the facts show

For apps, the pricing model and free plan or trial as recorded from the app's pricing page. For MCP servers, how they run, how they authenticate and who maintains them. “Works with” for apps comes from the listing's own text and is not a tested integration.

Order and corrections

Main-purpose tools first, then alphabetical. No paid placements and no ratings. Corrections: hello@ecommerceguide.com.