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AI app

Stay AI

Shopify subscription platform that manages subscriber billing and portals, with AI-optimised cancellation flows, winback emails and churn analytics.

  • Paid

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

Stay AI is a Shopify subscription platform that handles subscriber billing, plans and a no-code customer portal, with AI-optimised cancellation flows, timed winback emails, smart dunning and cohort analytics. The Pro plan costs $499 a month plus 1% and 19 cents per transaction, with every feature included; Enterprise is custom priced and adds custom development and a dedicated strategist. The vendor runs 1:1 migration and onboarding, and lists integrations with Klaviyo, Postscript, Attentive, Gorgias and Rebuy.

Why it stands out

Published by Stay AI and sold for Shopify only, with one Pro plan that includes every feature at $499 a month.

What Stay AI does

ecommerceguide editorial
  • Shopify-only subscription platform, listed on the Shopify App Store
  • AI-powered cancellation and win-back flows plus proactive smart dunning
  • RetentionEngine forecasts subscription revenue and flags churn risk
  • ExperienceEngine builds promotions across the subscriber journey
  • Customer portal design and copy customisable without code
  • Bundles, prepaid plans, punch cards, A/B testing and workflows included
  • Pro plan $499 a month plus 1% and 19c per transaction

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Supplements brand running subscriptions on Shopify

    Subscribers reach the cancellation page and the team wants alternatives to a static save screen

    Intended outcomeSelf-optimising cancellation surveys present offers, and winback emails are timed by the AI tooling for subscribers who still cancel

  2. Coffee or pet food brand with recurring orders on Shopify

    Lifecycle marketers want promotions and portal changes without developer time

    Intended outcomeExperienceEngine sets up promotions across the subscriber journey, and portal design and copy are edited with drag-and-drop tools

  3. Beauty brand moving from another Shopify subscription app

    Migration of existing subscribers plus a need for churn reporting afterwards

    Intended outcomeStay AI's team runs 1:1 migration and onboarding, and predictive analytics report churn and recurring revenue by cohort

Who it suits

ecommerceguide editorial

Best for

You run subscriptions on Shopify, want AI cancellation and winback flows plus cohort analytics, and can carry $499 a month plus per-transaction fees.

Probably not for

Your store is not on Shopify, you need a free or low-cost plan, or you want billing mechanics only, where Recurpay is cheaper.

Business size
Any stageStay AI states it suits Shopify businesses of all sizes, with one $499 a month Pro plan including all features and custom-priced Enterprise above it.
Verticals
DTC beauty and cosmetics, Food and beverage, Health and wellness, Pets

Stay AI pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Paid
Starting price
$499

Often used alongside

ecommerceguide editorial

What the vendor and reviewers say

From the vendor

Customers named by Stay AI

  • Surely Wine
  • OLIPOP
  • Alice Mushrooms
  • Feals
  • 1906
  • Magic Spoon
  • Little Saints
  • Naali
  • NIRA Skincare

Named on the vendor's own site (source (opens in a new tab)). Not confirmed with the customers.

Themes in third-party reviews · 10 reviews read

Praised for

  • Onboarding handled almost entirely by Stay team, minimal lift required from merchants
  • Named CSMs respond promptly and proactively offer calls to resolve issues
  • Forecasting tools reduce inventory planning guesswork for subscription businesses
  • Platform interface described as intuitive and highly customizable out of the box
  • Feature roadmap actively shaped by client feedback, with visible follow-through

Summarised from public reviews (opens in a new tab). No rating is given.

Security and compliance claims

  • SOC 2
  • GDPR
  • PCI DSS
  • CCPA

As stated by the vendor (source (opens in a new tab)). Ask the vendor for certificates before relying on them.

Categories and use cases