AI app
Stay AI
Shopify subscription platform that manages subscriber billing and portals, with AI-optimised cancellation flows, winback emails and churn analytics.
Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing
ecommerceguide summary
Stay AI is a Shopify subscription platform that handles subscriber billing, plans and a no-code customer portal, with AI-optimised cancellation flows, timed winback emails, smart dunning and cohort analytics. The Pro plan costs $499 a month plus 1% and 19 cents per transaction, with every feature included; Enterprise is custom priced and adds custom development and a dedicated strategist. The vendor runs 1:1 migration and onboarding, and lists integrations with Klaviyo, Postscript, Attentive, Gorgias and Rebuy.
Why it stands out
Published by Stay AI and sold for Shopify only, with one Pro plan that includes every feature at $499 a month.
What Stay AI does
ecommerceguide editorial- Shopify-only subscription platform, listed on the Shopify App Store
- AI-powered cancellation and win-back flows plus proactive smart dunning
- RetentionEngine forecasts subscription revenue and flags churn risk
- ExperienceEngine builds promotions across the subscriber journey
- Customer portal design and copy customisable without code
- Bundles, prepaid plans, punch cards, A/B testing and workflows included
- Pro plan $499 a month plus 1% and 19c per transaction
How ecommerce teams could use it
ecommerceguide editorialIllustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.
Supplements brand running subscriptions on Shopify
Subscribers reach the cancellation page and the team wants alternatives to a static save screen
Intended outcomeSelf-optimising cancellation surveys present offers, and winback emails are timed by the AI tooling for subscribers who still cancel
Coffee or pet food brand with recurring orders on Shopify
Lifecycle marketers want promotions and portal changes without developer time
Intended outcomeExperienceEngine sets up promotions across the subscriber journey, and portal design and copy are edited with drag-and-drop tools
Beauty brand moving from another Shopify subscription app
Migration of existing subscribers plus a need for churn reporting afterwards
Intended outcomeStay AI's team runs 1:1 migration and onboarding, and predictive analytics report churn and recurring revenue by cohort
Who it suits
ecommerceguide editorialBest for
You run subscriptions on Shopify, want AI cancellation and winback flows plus cohort analytics, and can carry $499 a month plus per-transaction fees.
Probably not for
Your store is not on Shopify, you need a free or low-cost plan, or you want billing mechanics only, where Recurpay is cheaper.
- Business size
- Any stageStay AI states it suits Shopify businesses of all sizes, with one $499 a month Pro plan including all features and custom-priced Enterprise above it.
- Verticals
- DTC beauty and cosmetics, Food and beverage, Health and wellness, Pets
Stay AI pricing
From the vendorAs published by the vendor. Prices change, so confirm on the vendor's site before buying.
- Model
- Paid
- Starting price
- $499
Often used alongside
ecommerceguide editorialGorgiasConversational AI platform for ecommerce, automating support and driving sales.Why togetherStay AI lists a Gorgias integration, so subscription tickets are handled in the helpdesk alongside Shopify order data.
Richpanel: AI Customer SupportCut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.Why togetherRichpanel resolves order, return and tracking queries by email and chat while Stay AI runs the subscriber portal and billing.
IntercomFin AI agent resolves support issues end-to-endWhy togetherIntercom's Fin agent answers support conversations while Stay AI manages subscription plans, cancellation flows and dunning.
What the vendor and reviewers say
From the vendorCustomers named by Stay AI
- Surely Wine
- OLIPOP
- Alice Mushrooms
- Feals
- 1906
- Magic Spoon
- Little Saints
- Naali
- NIRA Skincare
Named on the vendor's own site (source (opens in a new tab)). Not confirmed with the customers.
Themes in third-party reviews · 10 reviews read
Praised for
- Onboarding handled almost entirely by Stay team, minimal lift required from merchants
- Named CSMs respond promptly and proactively offer calls to resolve issues
- Forecasting tools reduce inventory planning guesswork for subscription businesses
- Platform interface described as intuitive and highly customizable out of the box
- Feature roadmap actively shaped by client feedback, with visible follow-through
Summarised from public reviews (opens in a new tab). No rating is given.
Security and compliance claims
- SOC 2
- GDPR
- PCI DSS
- CCPA
As stated by the vendor (source (opens in a new tab)). Ask the vendor for certificates before relying on them.
Categories and use cases
Alternatives to Stay AI
Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.
Recurpay Subscriptions AppGo to subscription app for growing brands: powerful features, 24/7 human support, & setup in minutesOur comparisonRecurpay supports Shopify and WooCommerce with recurring billing, dunning and analytics; Stay AI is Shopify only and adds AI cancellation and winback flows.
- RSRecurpay Subscriptions AppYour shortcut to quality appsOur comparisonRecurpay has a free tier for Shopify subscriptions and prepaid plans; Stay AI starts at $499 a month plus per-transaction fees.
AppstleGrow ecommerce revenue with retention focused experiences
SmartrrThe last subscription platform you'll ever need
LoopEverything you need to scale your subscriptions
Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
- Product websitestay.ai (opens in a new tab)
- Customer liststay.ai (opens in a new tab)
- Security and compliance pagetrust.stay.ai (opens in a new tab)
- Third-party reviewsapps.shopify.com (opens in a new tab)
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