Skip to content
ecommerceguide.
Explore ecommerceguide.

AI app

Smartling

Translation and localisation platform that combines AI translation with human linguists, connecting to CMSs and commerce platforms such as Shopify to localise site and product content.

Visit smartling.com (opens in a new tab)Compare alternatives
  • Paid

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

Smartling is a translation management platform that localises site, product and support content using LLM translation, machine translation and human linguists. Auto Select LLM picks a model per language pair from an AI Hub of 20+ engines, and the LQA Agent scores jobs against the MQM framework. More than 50 connectors cover Shopify, Salesforce Commerce Cloud, Contentful, WordPress and Zendesk, with open APIs. Core is free to start; Enterprise pricing is quoted.

Why it stands out

Auto Select LLM picks a model per language pair from an AI Hub of 20+ translation engines.

What Smartling does

ecommerceguide editorial
  • AI Hub offers 20+ LLMs and machine translation engines
  • Auto Select LLM picks a model per language pair
  • LQA Agent scores translation jobs against the MQM framework
  • Connectors include Shopify and Salesforce Commerce Cloud among 50+ platforms
  • Human translation available from a network of 4,000+ linguists
  • Open APIs, SDKs, Zapier support and CI/CD integration
  • Core plan free to start, Enterprise plan priced on request

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Apparel brand running a Shopify storefront in several European markets

    Translating product pages and campaign content as new ranges are published

    Intended outcomeThe Shopify connector sends new content into Smartling workflows, where AI translation runs and the LQA Agent scores each job

  2. Beauty retailer on Salesforce Commerce Cloud adding new locales

    Localising catalogue content and marketing pages without in-house linguists per market

    Intended outcomeSmartling routes jobs through AI translation and its linguist network, with glossary enforcement and translation memory applied

  3. Retail team maintaining a help centre and knowledge base in multiple languages

    Keeping support articles and FAQs current across locales as policies change

    Intended outcomeConnectors such as Zendesk pick up new articles, and automated workflows publish translations back once complete

Who it suits

ecommerceguide editorial

Best for

You localise Shopify or Salesforce Commerce Cloud content and want AI translation, MQM quality scoring and human linguists in one platform.

Probably not for

You need published pricing beyond the free Core plan or a Shopify App Store install, where Transcy is the simpler route.

Business size
Any stageSmartling positions Core for individuals and small teams and Enterprise for companies or large teams scaling translation.

Smartling pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Paid
Starting price
$0.01

Often used alongside

ecommerceguide editorial

Categories and use cases

Alternatives to Smartling

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

View all AI apps

Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

See something incorrect? Report an update

View all AI apps