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AI app

Harmony AI

Voice AI agents that make and answer phone calls to qualify leads, book meetings, follow up and handle support, with CRM write-back.

  • Freemium

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

Not listed in the AI apps directory

Its website now presents a different product. Ecommerce is incidental to what it does.

Browse the AI apps that are listed

ecommerceguide summary

Harmony AI runs voice AI agents that make and answer phone calls, qualifying leads, booking meetings, following up and handling support calls, with results written back to a CRM. Native CRM integrations cover Salesforce, HubSpot and Monday.com. Ecommerce appears among its listed industries, for abandoned cart recovery and order questions. The PRO plan is $0.39 per minute plus a $250 monthly platform fee, with custom Enterprise pricing. oneai.com redirects to harmony.ai.

Why it stands out

oneai.com now redirects to harmony.ai, a monday.com company selling voice AI agents for phone calls.

What Harmony AI does

ecommerceguide editorial
  • Voice AI agents place and answer calls for revenue teams
  • Handles lead qualification, meeting booking, follow-ups and support calls
  • Native CRM integration with Salesforce, HubSpot and Monday.com
  • PRO: $0.39 per minute plus $250 monthly platform fee
  • Enterprise plan adds hot transfers, API and MCP access
  • Published by Harmony AI, a monday.com company

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Online store team fielding order enquiries by phone

    Inbound calls about orders arrive outside staffed hours, and abandoned carts go unworked

    Intended outcomeHarmony AI answers the calls, handles order questions and runs cart recovery calls, logging results to the CRM

Who it suits

ecommerceguide editorial

Best for

You want voice agents handling inbound and outbound phone calls with CRM write-back, at $250 per month plus $0.39 per minute.

Probably not for

You need an ecommerce platform integration or a free plan, as no commerce platforms are named and the PRO plan carries a $250 monthly platform fee.

Business size
Any stagePricing runs from a self-serve PRO plan at $0.39 per minute plus $250 monthly to custom Enterprise terms.

Harmony AI pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Freemium

What the vendor and reviewers say

From the vendor

Customers named by Harmony AI

  • OpenVPN
  • Lili
  • Anima
  • Tuned
  • Honeycomb
  • HubSpot
  • Salesforce
  • Zoho
  • Pipedrive

Named on the vendor's own site (source (opens in a new tab)). Not confirmed with the customers.

Categories and use cases

Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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