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VTEX

Enterprise commerce platform providing storefronts, order management, marketplace, retail media advertising and customer experience tools for retailers and B2B brands.

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  • Paid

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ecommerceguide summary

VTEX is an enterprise commerce platform for retailers and B2B brands, presented as an AI-native commerce suite across three products: the Commerce Platform, the Ads Platform for retail media and the CX Platform for customer experience. Documented features include checkout with Apple Pay, payment policies, pick and pack fulfilment, daily order limits per fulfilment location, marketplace connectors, Intelligent Search and FastStore storefronts. Pricing is enterprise: the site lists no prices and routes buyers through a "Get started" contact form.

Why it stands out

VTEX sells commerce, retail media advertising and customer experience as three products under one suite it calls AI-native.

What VTEX does

ecommerceguide editorial
  • Commerce Platform, Ads Platform and CX Platform sold as one suite
  • Intelligent Search with negative filters and dead-end filter hiding
  • Pick and pack fulfilment, in-store pickup and delivery promise controls
  • Checkout V6 supports Apple Pay; payment policies configurable by SKU and region
  • Marketplace connectors and Master Data with a usage dashboard
  • FastStore storefronts with password-protected previews and WebOps Node.js control
  • AI skill for building in-store Sales App extensions
  • No published pricing; enterprise contact route only

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Retail chain running online orders alongside physical stores on VTEX

    Balancing fulfilment work across locations and handling in-store pickup

    Intended outcomeDaily order limits per fulfilment location cap store workload, while pick and pack and the in-store pickup flow guide warehouse and store teams, with multi-language support.

  2. Retailer operating a marketplace with third-party sellers on VTEX

    Keeping seller catalogues and compliance data consistent across the platform

    Intended outcomeMarketplace connectors and Master Data hold the catalogue and registration data, and the Master Data usage dashboard shows consumption and billing.

  3. Brand running a VTEX storefront that also sells advertising space

    Publishing storefront changes and running retail media campaigns

    Intended outcomeFastStore handles storefront builds with password-protected previews and WebOps runtime settings, while the VTEX Ads Platform covers retail media.

Who it suits

ecommerceguide editorial

Best for

You run enterprise retail or B2B commerce and want storefronts, order fulfilment, payments, marketplace connectors, retail media and customer experience tools from one vendor.

Probably not for

You need published pricing or a free trial, since VTEX lists neither and only offers a "Get started" contact route.

Business size
EnterpriseVTEX markets the suite to CIOs and CEOs, publishes no prices and sells through an enterprise contact route.
Verticals
Marketplaces, B2B commerce, Omnichannel retail

VTEX pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Paid

Often used alongside

ecommerceguide editorial

Categories and use cases

Alternatives to VTEX

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

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Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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