Charity E-Commerce Manager

• Here at the Nottingham and Notts Branch of the RSPCA we are passionate about animals. This branch has been at the forefront of animal welfare in Nottingham for over 100 years. We have an exciting opportunity for an enthusiastic and committed person to join our dedicated team.
• This position (with a probationary 6 month period) is suited to someone with proven online selling experience on a professional/charity shop level. We are looking for someone who can drive, has excellent customer care, communication and cash handling skills – see the full job description below.
• The role needs a level of physical fitness as there is lifting and loading involved. You will be working alongside an established team in our office and charity shop. The primary aim of the role is generate as much income from donations as possible enabling the branch to continue its work in Nottingham.
• Full Job description

About the role

• We are looking for a highly motivated person to lead and develop the RSPCA Nottingham and Notts Branch online selling site.
• The primary aim of the role is to continue the sucess of and expand our E Commerce reach to generate as much income as possible from donations.
• This is a fast paced role physically based here at the branch office in Eastwood, Nottingham.
• The successful candidate would have previous experience on a professional level (working for another charity or as a business) in online selling to maximise sales and profit for this RSPCA branch.

Specific duties & responsibilities

• · Manage the sales of donated goods online and other permitted sales website.
• · Ensure a high standard of product listing and photograph all products in an attractive and appealing way including specifically detailing defects/damage.
• · Create interesting and accurate products descriptions.
• · Organise the purchasing of postage/package materials.
• · Manage relationships with distribution, courier and postage providers.
• · Undertake day to day administration of and track of online sales.
• · Ensure adherence to the selling regulations and the branch returns policy.
• · Be pro-active in the generation of donated stock, managing stock collections efficiently.
• · Work with our Retail Manager in collaboration to ensure the maximum value of an item can be attained.
• · Process donated stock to the agreed standards and timescales.
• · Use online resources to value and identify stock.
• · Complete day to day financial management of the sales and accounts. Working to meet income/expenditure targets.
• · Maintain financial records ensuring monies are banked securely and regularly.
• · Bring to the attention of the branch manager any issues or concerns about the shop or budget over runs.
• · Make sure all equipment is well maintained and any damage or necessary repairs are reported.
• · Maintain a high level of online/on premises data security as required by General Data Protection Regulations (GDPR). Be responsible for securing work environment when exiting the building.
• · Actively promote all branch and society initiatives and campaigns promoting awareness of the charity.
• · To be aware of the requirements of the **Health and Safety at Work Act (HSWA) 1974** To ensure that all health & safety requirements required by law in the working environment are met.
• · Be comfortable with working solo (following the branch ‘Lone worker policy’) & also to work alongside our small established team.
• · To perform and support with any other relevant duties as required.
• This position will require a considerable amount of lifting as well as loading and unloading vehicles. Progressing forward, you will be required to recruit and manage volunteers to assist with the expansion of the branches selling platforms.
• This job description may be amended and updated periodically in consultation with the post holder
• Do you think you are the person we are looking for ?
• Job Type: Full-time
• Pay: £26,972.00 per year

Benefits

• Company pension
• Free parking
• Work Location: In person