E-Commerce Specialist (BigCommerce / B2B)

• **Job Title:** E-Commerce Specialist (BigCommerce / B2B)
• **Job Type:** Full-time, Remote
• **Working Hours:** Monday to Friday, 8AM - 5PM U.S. Central Time hours
• **Salary:** $2,000 - $3,500 USD/month (salary will depend on experience and technical fit)
• **Location:** Philippines
• **About the Company**
• Our client is a U.S.-based B2B distributor serving contractors and infrastructure-related projects, specializing in cable and related industrial products.
• The company is launching a new e-commerce channel to make its product catalog available online and is looking for a hands-on E-Commerce Specialist to help bring the store fully live and maintain its ongoing operations.
• **About the Role**
• We are looking for an experienced **E-Commerce Specialist** with strong **BigCommerce** experience and a background in **B2B e-commerce**.
• This is a hands-on role focused on executing the e-commerce launch, managing the online store, maintaining product and inventory data, supporting integrations, and ensuring the website operates reliably.
• The ideal candidate is technically comfortable, highly organized, and able to work independently with minimal supervision.
• **What You'll Do**
• Take ownership of the BigCommerce store and help bring it from its current setup stage to a fully live, functioning website.
• Configure, test, and troubleshoot store functionality before and after launch.
• Manage products, categories, variants, pricing, and catalog information.
• Maintain a large B2B product catalog with thousands of SKUs.
• Work with complex product variants and configurations.
• Manage and troubleshoot the integration between BigCommerce and the company's inventory management system.
• Ensure SKUs, product information, pricing, and inventory remain properly aligned between systems.
• Monitor the flow of orders from BigCommerce into the inventory system and ensure fulfillment and shipping information is properly reflected back in the store.
• Manage shipping options and checkout logistics using third-party shipping applications.
• Add or modify shipping methods as business needs change.
• Support payment gateway and checkout configuration.
• Use BigCommerce APIs to efficiently manage large-scale product, pricing, or catalog updates.
• Troubleshoot technical issues and improve e-commerce workflows and processes.
• Help connect the e-commerce store to the company's primary website and domain.
• Assist with DNS and domain configuration related to the e-commerce launch.
• Build or modify landing pages for specific product categories or promotional campaigns.
• Make ongoing improvements to the website based on business needs and operational requirements.
• **Required Qualifications**
• 6+ years of hands-on e-commerce experience.
• Strong hands-on experience with BigCommerce.
• Experience managing or launching B2B e-commerce websites.
• Experience managing large product catalogs with thousands of SKUs.
• Strong understanding of e-commerce operations, including products, inventory, orders, checkout, shipping, and payments.
• Experience integrating BigCommerce with inventory, ERP, or order management systems.
• Experience working with e-commerce APIs and third-party integrations.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and take ownership of projects.
• Strong English communication skills.
• Ability to work U.S. Central Time hours.
• **Nice to Have**
• Experience with SOS Inventory or similar inventory management platforms.
• Experience with Advanced Shipping Manager or similar shipping applications.
• Experience working with BigCommerce product variants and complex product configurations.
• Experience with DNS and domain configuration for e-commerce launches.
• Experience setting up or modifying payment gateways.

Experience building e-commerce landing pages

• Experience supporting U.S.-based B2B, industrial, or distribution companies.
• Experience using BigCommerce APIs for bulk product, pricing, or catalog updates.
• **Ideal Candidate**
• The ideal candidate is a technical, hands-on e-commerce professional who can take ownership of a project and get it across the finish line.
• You should be comfortable figuring things out independently, troubleshooting issues, asking the right questions, and making changes directly within the platform.
• You don't need to be a software developer, but you should be technically comfortable working with APIs, integrations, third-party applications, domains, and e-commerce systems.
• Experience with industrial products, distribution, electrical products, cable, or other complex B2B catalogs is a plus.