eCommerce Technical Project Manager
- company
- Yeshnex IT Solutions
- location
- San Ramon, CA, United States
- posted
- 17 Sept
- **eCommerce Technical Project Manager**
- **San Ramon, CA**
- **Responsibilities**
- Manage ecommerce projects from requirements and planning through development, testing, launch, and post-launch support.
- Create project plans, timelines, milestones, budgets, resource plans, risks, dependencies, and status reports.
- Lead Agile ceremonies such as sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
- Track project scope and manage changes to requirements, timelines, cost, and priorities.
- Identify risks, issues, dependencies, and decisions needed; escalate early when delivery is at risk.
- Coordinate onsite and offshore teams, ensuring clear communication, work allocation, quality standards, and timely handoffs.
- Provide regular project updates to leadership, including progress, key risks, decisions needed, and recovery plans.
- Coordinate design, development, QA, security, infrastructure, and production-support activities.
- Manage release planning, go-live readiness, cutover activities, rollback plans, hypercare, and post-launch reviews.
- Monitor post-launch issues, site performance, conversion funnel behavior, checkout errors, and customer-service impacts.
- Understand ecommerce customer journeys: product search, browse, product pages, cart, checkout, payments, shipping, order tracking, returns, promotions, loyalty, and customer accounts.
- Work with technical teams on APIs, integrations, cloud environments, CI/CD, security, performance, data flows, and production support.
- **Required Qualifications**
- 10+ years of experience in technical project management, program management, delivery management, or Scrum leadership.
- 6+ years of experience delivering ecommerce projects.
- Experience managing Agile projects and cross-functional teams.
- Experience managing onsite and offshore delivery teams.
- Good understanding of ecommerce systems, integrations, APIs, and customer journeys.
- Strong communication and stakeholder-management skills.
- Ability to manage multiple priorities, work under deadlines, and handle project risks and escalations.
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