URGENT HIRING Customer Service Associate | Online Shopping & E-Commerce | Camsur

Sutherland is seeking a dedicated and customer-focused **Customer Service Associate** to join our dynamic team in **Camarines Sur**. As a Customer Service Associate, you will be responsible for providing exceptional support to our clients in the online shopping and e-commerce industry. This is a full-time position that offers competitive pay and benefits.
**What you'll be doing**
1. Responding to customer inquiries and concerns in a timely and efficient manner
2. Troubleshooting and resolving a variety of customer issues
3. Maintaining accurate records and documentation of customer interactions
4. Collaborating with cross-functional teams to ensure a seamless customer experience
5. Adhering to company policies, procedures, and quality standards
**What we're looking for**
1. Strong communication and interpersonal skills, with the ability to effectively engage with customers from diverse backgrounds
2. Good problem-solving and critical thinking skills
3. Proficiency in using computer systems and software
4. A commitment to providing exceptional customer service and a genuine desire to exceed customer expectations
5. Fluency in English
***Ensure your line stays open between 10 AM and 7 PM as our team may reach out.***

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