Skip to content
ecommerceguide.
Explore ecommerceguide.

Shopping agent

Copilot Shopping

Microsoft Copilot's shopping feature finds and compares products, shows reviews and price history, and lets US shoppers buy from partner merchants in chat.

Visit blogs.microsoft.com (opens in a new tab)
  • Embedded in LLM

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

Copilot Shopping is Microsoft's shopping feature inside Microsoft Copilot. Shoppers ask product questions in conversation or browse a Shopping homepage, then open a product to see sizes, retailers, review summaries, return windows and price history where merchants supply it. Copilot Checkout, launched in the United States in January 2026, completes purchases in chat without redirecting, with PayPal, Shopify and Stripe as partners and the merchant remaining merchant of record.

Why it stands out

Microsoft-published shopping feature where Copilot Checkout completes US purchases in chat while the merchant remains merchant of record.

What Copilot Shopping does

ecommerceguide editorial
  • Published by Microsoft, running inside Copilot on web and mobile
  • Product search in conversation plus a personalised Shopping homepage
  • Shows review summaries, return windows and price history from merchant data
  • Copilot Checkout completes purchases in chat, United States only
  • Payment partners include PayPal, Shopify and Stripe; merchant stays merchant of record
  • Named retailers include Etsy, Urban Outfitters, Anthropologie and Ashley Furniture
  • Microsoft Merchant Center to support UCP-ready product feeds

How the agent works

From the vendor's own pages
Runs as
Embedded in LLM
Autonomy
Assists checkout
Payment
User's card
Regions
US, UK, EU

How to use Copilot Shopping

From the vendor

  1. Open Copilot

    Launch Microsoft Copilot on the web, in Edge, or via the Windows/mobile app and start a shopping conversation.

  2. Describe what you want

    Tell Copilot what you're looking for, including budget, features, or use case. Copilot will research options and summarize reviews across retailers.

  3. Compare and pick

    Review Copilot's side-by-side comparison of prices, specs, and ratings from stores like Amazon, Walmart, and Target, then choose your preferred option.

  4. Check for deals

    Copilot surfaces active discounts, price history, and coupon codes so you can buy at the best price.

  5. Head to checkout

    Click through to the retailer where Copilot can help pre-fill details; you confirm the purchase with your saved payment method.

Works with

Retailers supported

  • Amazon logoAmazon
  • Walmart logoWalmart
  • Target

Stores the agent can search or buy from, per the vendor.

Categories and use cases

Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

See something incorrect? Report an update