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Dialog

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The AI shopping agent that boosts your sales

Dialog runs as a conversational shopping agent on storefronts, answering product questions, comparing SKUs, and nudging undecided visitors toward checkout. The tool targets DTC and mid-market merchants whose catalogs are deep enough that shoppers stall on selection — apparel with fit variables, electronics with spec trade-offs, beauty with skin-type matching. It replaces the static search bar and FAQ widget with a guided dialogue trained on product data, reviews, and merchandising rules.

> what it does for ecommerce

  • Answers product questions in chat using catalog data and reviews
  • Recommends SKUs based on stated shopper needs and constraints
  • Compares variants side-by-side when buyers hesitate between options
  • Hands off to human agents when intent signals purchase friction
  • Surfaces conversion analytics tied to specific conversation patterns